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Operations Manager
St. John's, NL
Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.
This role is responsible for training, leading and developing a team of service technicians. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
- Manage daily operations of pest control technicians with the goal of providing superior customervservice to our clients
- Offer direction to staff in all aspects of operations, service and client care
- Responsible for managing basic financial performance of the operations, including revenue growth and expense control
- Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development
- Able to work a flexible schedule, including early mornings and weekend work when needed
- Submit weekly, monthly and yearly reports, as required
- Monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management
Requirements
1 vacancy
Salary $57,000.00 to $65,000.00 / year
Benefits
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.