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District Manager, Central Region

Toronto Community HousingToronto
Temps plein +1

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:.... Voir plus

Senior Sales Specialist - Brantford, ON Region

OLGToronto, Ontario, Canada
Temps plein +1

We are ready to take this game to the next level and need someone passionate to ​​execute sales activities across a broad geographic region to a designated list of retail, hospitality and vending a... Voir plus

Sales Development Representative (Ontario)

MedfarToronto, Ontario, Canada
70 000,00 $CA par an
Télétravail
Temps plein

As a Sales Development Representative (Province of Ontario), you will be involved in MEDFAR's sales activities.The incumbent will be involved in the business development and sale of MYLE, our elect... Voir plus

Physiotherapist PT - WSIB Community Rehabilitation Contract

Qualicare, WhitbyScarborough, ON, CA
55,00 $CA par heure
Temps partiel

Physiotherapist (PT) – WSIB Community Rehabilitation (Contract).Physiotherapist (PT) – WSIB Community Rehabilitation.Qualicare Durham Region is expanding its rehabilitation services under a new WSI... Voir plus

 • Nouvelle offre

Occupational Therapist - York Region (Adults)

VHA Home HealthCareVaughan, ON
Temps plein +1

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario.Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our prov... Voir plus

Personal Banking Associate Trainee - Scarborough North, Ajax and Pickering Region

The Toronto-Dominion Bank (Canada)Scarborough, Ontario
Temps plein

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a.Personal Banking ... Voir plus

Service and Repair Mechanic (Motor Equipment) (Region 7-St. Lawrence County)

New York StateSt Lawrence
57 956,00 $CA – 68 757,00 $CA par an
Temps plein

Duties Description Duties include but are not limited to:.Diagnose and correct the causes of faulty vehicle and equipment operation.Overhaul adjust and repair gaseous fuel engines, clutches, transm... Voir plus

Account Executive - Toronto Region - Must have access to car

QuadientToronto, Ontario, Canada
Télétravail
Temps plein

Develop and execute strategic sales plans to meet and exceed territory revenue and margin targets.Analyze market trends, competitive activity, and customer needs to identify new opportunities.Deliv... Voir plus

 • Nouvelle offre

Locksmith Service Technician - York Region

Pop-A-Lock of York RegionVaughan, ON, CA
30,00 $CA par heure
Temps plein
Quick Apply

Location : Vaughan, Richmond Hill, Markham and surrounding areas.Master the Craft — From Traditional Locks to Automotive Key Programming to Leading Edge Access Control!.Are you a skilled lock... Voir plus

VIE - Region Business Process Expert - Logistics (m/f)

AlstomEglinton, ON, CA
Temps plein

At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobilit... Voir plus

RBC Financial Planning Networking Event - Greater Toronto Region East

Royal Bank of Canada>RICHMOND HILL, Canada
Temps plein

RBC FINANCIAL PLANNING - A POWERFUL CALLING CARD.Build your career in your own community in Greater Toronto Region East with RBC Royal Bank!.Have you ever considered a career that would combine you... Voir plus

RBC Financial Planning Networking Event - Greater Toronto Region East

0000050007 Royal Bank of CanadaRICHMOND HILL, Ontario, Canada
Temps plein

Adaptability, Business Development, Client Centricity, Curious Mindset.EAST BEAVER CREEK RD:RICHMOND HILL.Applications will be accepted until 11:59 PM on the day prior to the application deadline d... Voir plus

REGIONAL SUSTAINABILITY LEAD

Parkin Architects LimitedToronto, ON, CA
100 000,00 $CA par an
Temps plein
Quick Apply

Job Summary: Our architecture practice is seeking a highly skilled and experienced Regional Sustainability Lead to support and integrate sustainability initiatives across projects, client engagemen... Voir plus

Operations Manager - Central Ontario

WSA AmericasToronto, Ontario, .CA
Temps plein +1
Quick Apply

Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health.With 110+ clinics across Canada, our teams work collabor... Voir plus

Advertising Salesperson - Halton Region

Metroland Media Group Ltd.Toronto, Ontario, Canada
60 000,00 $CA par an
Temps plein

If you're the kind of seller who'd rather be in front of a client than behind a desk, who builds relationships that outlast quarters, and who treats selling like a business you're running—keep read... Voir plus

Shower Glass Installer - York Region

Glass DoctorVAUGHAN, ON, CA
Temps plein

The Shower Glass Technician is the avenue to a career in the trades.It’s an opportunity to start at the ground level and work your way up through the organization.Does a career in the trades intere... Voir plus

Administrative Roles - Future Opportunities - Talent Pool - York/Durham Region

Randstad CanadaToronto, Ontario, CA
Permanent +1
Quick Apply

JOIN OUR TALENT POOL OF RECEPTIONIST ****.Do you have experience as a Receptionist, Administrative Assistant, Office Coordinator, or Executive Assistant? Are you willing and can commute to York Re... Voir plus

Underwriting Specialist, Eastern Region

Zurich Insurance CompanyToronto, ON, CA
Permanent

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global... Voir plus

District Manager, Central Region

District Manager, Central Region

Toronto Community HousingToronto
Il y a 13 jours
Type de contrat
  • Temps plein
  • Permanent
Description de poste

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

  • Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;

  • Minimum three (3) weeks of paid annual vacation days, increasing with years of service;

  • Four (4) paid personal days;

  • Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;

  • Health and dental benefits, including a health spending account available upon your start date;

  • Employee and family assistance program;

  • Maternity and parental leave top up (93% of base salary);

  • Training and development programs including tuition reimbursement of $1500 per calendar year;

  • Fitness membership discount.

Make a difference

Reporting to the Assistant General Manager (AGM), the Regional District Manager (RDM)
provides leadership to the service delivery of day-to-day building services related to demand maintenance and cleaning activities within one of 3 districts in each region.

The role is primarily responsible for providing leadership to the regional District Supervisors and approximately 80 staff and is focused on operational service delivery in alignment with the organization’s strategic plan including management of an operating budget (approx. $12M), corporate compliance with building operation legislation, vendor management, and performance management of union and non-union staff.

The Regional District Manager also contributes to the development and management of strategic plans at the regional level, including the management of standards, service delivery tied to accompanying budgets, work break down structures and performance management plans

What you’ll do

  • Manage a team of approx. 80 union and 2 non-union staff to meet and uphold the maintenance standards of our units and buildings.
  • Provide leadership to the delivery of building maintenance services for the region.
  • Monitor and manage the region’s delivery of building maintenance services including demand maintenance repairs, preventative maintenance checks, life safety system checks and capital repair identification.
  • Manage through established strategic plans and metrics, as identified in the Operations Agreement, and developed by the General Manager/Chief Operating Officer, for in suite, exterior, interior and common space maintenance of the buildings and align standards with work breakdown structure and hours to complete task to ensure optimal staffing levels to keep buildings in a state of good repair.
  • Collaborate with other managers, supervisors, and staff across the different service pillars to provide seamless and consistent services.
  • Handle repair backlogs and prioritize maintenance based on risk and safety.
  • Manage the district’s building maintenance services budget and ensure service delivery meets the standard tied to the budget.
  • In collaboration with the AGM, participate in the development of and lead the review of performance indicators, identifying those that are below the pre-determined standard and implementing management plans to address deficiencies.
  • Ensure compliance with applicable by-laws, standards and legislative requirements including Municipal Licensing standards (MLS) and various other regulated building component authorities (i.e. ESA, TSSA, ULC, etc).
  • Overseeing the management of MLS orders and TFS violations
  • Managing escalations from various stakeholder’s groups related to cleaning and maintenance.
  • Pro-actively manage emerging building maintenance service-related issues and resolve escalations from tenants, staff, vendors, and other stakeholders that impact TCHC properties and/or the broader region.
  • Manage building audit, maintenance, and inspection routines.
  • Lead process improvement initiatives and demonstrate a value for improving the quality, cost, and tenant experience of maintenance services through audit of service delivery (staff and vendor); identify areas for change.
  • In collaboration with Human Resources, contribute to the resolution of labour relations matters including discipline, grievances, and union partner relationship management.
  • Review and approve costs at a defined threshold; escalates cost approvals to AGM as required.
  • Coordinate the timely payment of vendor invoices related to demand maintenance repair (including confirmation of work completion)
  • Comply with corporate purchasing policies and related operational business process standards.
  • Develop business cases for any critical building maintenance service-related issues that have been identified.
  • Use sound judgment to effectively prioritize demand maintenance investment to extend asset life, ensure life safety and mitigate organizational risk.
  • Lead special programs including centrally managed maintenance initiatives or projects.
  • Participates in cross-functional project teams in the planning and implementation of strategic initiatives deployed into operations; occasionally taking ownership of project deliverables.
  • Monitor actual cost performance for variance from budget and develop responsive management actions plans on a monthly and quarterly basis.
  • Develop performance plans for the team members to drive service delivery of maintenance activities, measuring achievement to metrics and standards within a process of continuous performance management.
  • Foster an environment of organizational development among Supervisors and frontline building maintenance services staff; monitoring any succession plans; participating in coaching and mentoring activities.
  • Build and nurture a culture of tenant centric performance excellence through communication, coaching and fair/equitable treatment of staff, promoting a safe, respectful, diverse, and inclusive workplace.
  • Adhere to established Human Resources policies and procedures.
  • Intervene as required to investigate vendor performance issues; liaise with suppliers to resolve issues/disputes and escalate as required.
  • Participate in RFP evaluations pertaining to building maintenance related services.
  • Coordinate local building condition audits (on demand)
  • Liaise directly with tenants through community meetings, service escalations and complaints to listen to issues and ideas; responding accordingly and acting where required.
  • Appear at the Landlord and Tenant Board in support of legal steps being taken with respect to specific tenant cases

What you’ll need

  • Post-secondary education or experience in fields such as property management, operations, asset management or in a relevant discipline
  • Certified Property / Facility Management designation is an asset.
  • Minimum of 5 years of experience (7 preferred) providing service delivery of day-to-day building maintenance/property management activities within a multi-residential property management provider, serving marginalized communities.
  • Minimum of 2 years in a supervisory or managerial role. This includes, but is not limited to experience in motivating, coaching and developing a team providing service delivery of day-to-day building maintenance activities in large residential buildings.
  • Demonstrated business operations experience involving managing large budgets, developing metrics and standards, and aligning standards to work breakdown structures
  • Strong attention to detail to maintenance issues (ex: falling ceiling tiles, chips in a wall, dents in a door, baseboards damaged, etc.) and sense of urgency to fix issues before the problems worsen
  • Ability to understand and differentiate when a repair can be done by a Super or CMP1 and when to call a vendor to for semi-skilled repair.
  • Strong knowledge of maintenance repairs, including knowing the right people to call to do the work and the number of hours it will be taken to get the repairs done
  • Proficient in strategic planning, development of business plans, creation of needs analyses, implementation of process improvements to improve maintenance of our units/buildings and to deliver superior tenant service
  • Commitment to providing high quality tenant/customer service
  • Ability to communicate effectively with a diverse tenant population in difficult situations and resolve sensitive issues
  • Ability to understand complex tenancies and the issues that affect those with social and economic vulnerability, diverse in age, race, sexual orientation, culture, and ability
  • Strong listening, verbal communication, writing, conflict resolution and presentation skills
  • Knowledge of applicable legislation including Residential Tenancies Act, Occupational Health & Safety Act, Human Rights Code, Ontario Building Code, Fire Code, Labour Relations Act, Social Housing Reform Act, etc.
  • G-License and own vehicle is an asset to travel to various buildings
  • Ability to communicate in a second language is an asset

What’s next

Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.