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Public service • oshawa on

Dernière mise à jour : il y a 13 heures
Service Desk Analysts – Public Sector

Service Desk Analysts – Public Sector

RaiseRemote, Ontario
27,00 $CA par heure
Télétravail
IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government.You will leverage your exp...Voir plusDernière mise à jour : il y a 16 jours
youth services worker

youth services worker

Ontario Public ServiceON, CA
34,53 $CA –43,66 $CA par heure
Temps plein +2
Experience : 1 to less than 7 months.Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Service Manager

Service Manager

T&T Power GroupOntario, Canada, Canada
Temps plein
T&T Power is disrupting the power industry with an elite service and production team, an unbelievable atmosphere and an unparalleled focus on customer satisfaction. Clients across Canada have used T...Voir plusDernière mise à jour : il y a 7 jours
Field Service Technician

Field Service Technician

OvivoOntario, ON, CAN
Quick Apply
At Ovivo, we offer you the opportunity to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As a Field Service Technician, your primary fo...Voir plusDernière mise à jour : il y a plus de 30 jours
Public Accountant

Public Accountant

Arrow Workforce SolutionsOntario
70 000,00 $CA – 90 000,00 $CA par an
Compensation - $70k - $90k / annually.As the Intermediate Accountant you will be responsible the following duties : .Independent completion of small audit, review and compilation files and related tax ...Voir plusDernière mise à jour : il y a plus de 30 jours
communications manager - public relations

communications manager - public relations

WoveoON, CA
52,88 $CA par heure
Temps plein +1
Financial technology (FinTech).Private company, corporation or industry.Develop all kinds of events for publicity, fundraising and information purposes. Develop communication strategies.Evaluate com...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
On Location Accessibility Advisor, Nursing, Dentistry, Pharmacy, Public Health

On Location Accessibility Advisor, Nursing, Dentistry, Pharmacy, Public Health

InsideHigherEdAll Cities, Ontario
108 463,00 $CA par an
Temps partiel +1
On Location Accessibility Advisor, Nursing, Dentistry, Pharmacy, Public Health.Student Life connects life to learning.We believe every student should have the opportunity to participate in universi...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Service Leader

Service Leader

Schindler GroupON, Canada
Temps plein
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discove...Voir plusDernière mise à jour : il y a 5 jours
  • Offre sponsorisée
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Randstad CanadaWhitby, Ontario, CA
22,00 $CA –23,00 $CA par heure
Temporaire
Quick Apply
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to kick-start your career with a great company? Do you enjoy problem-solving? Then we have the job ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Entry Level Customer Service

Entry Level Customer Service

Spade RecruitingOntario, Canada
55 000,00 $CA par an
Temps plein
Quick Apply
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
  • Nouvelle offre
Account Executive - Public Sector

Account Executive - Public Sector

AltaMLWaterloo, Region of Waterloo, Canada
Temps plein +1
AltaML is a leading North American applied AI company with extensive experience in building and operationalizing AI software solutions in 3 forms : The Services we offer, the Reusable IP that allows...Voir plusDernière mise à jour : il y a 13 heures
Regional Sales Director - Public Sector

Regional Sales Director - Public Sector

Workday, Inc.ON, Canada
100 000,00 $CA par an
Télétravail
Temps plein
As the Regional Sales Director responsible for public sector, you will use your extensive sales, industry knowledge and leadership experience to lead, coach and mentor a team of Senior Account Exec...Voir plusDernière mise à jour : il y a plus de 30 jours
Director, Communications And Public Affairs

Director, Communications And Public Affairs

Meridia Recruitment SolutionsOntario
39 040,00 $CA – 43 200,00 $CA par an
Director, Communications and Public Affair.Meridia Recruitment Solutions has partnered up with Restaurants Canada (RC) on their search for a Director, Communications & Public Affairs to join their ...Voir plusDernière mise à jour : il y a plus de 30 jours
Design Architect - Public Safety & Justice

Design Architect - Public Safety & Justice

Royal Architectural Institute of CanadaOntario
55 419,00 $CA – 102 607,00 $CA par an
Temps plein
Organization : AECOMJob Description : .Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive.W...Voir plusDernière mise à jour : il y a plus de 30 jours
Telesat Director, Government and Public Affairs

Telesat Director, Government and Public Affairs

BoydenON, CA
Telesat is a leading global provider of satellite solutions.They are developing Telesat Lightspeed, the world’s most advanced Low Earth Orbit satellite network that will connect everyone, everywher...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Bilingual Public Records Researcher

Bilingual Public Records Researcher

HireRightGolden Horseshoe, ON, Canada
Temps plein
HireRight is the premier global background screening and workforce solutions provider.We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving...Voir plusDernière mise à jour : il y a 5 jours
  • Offre sponsorisée
Public Policy Research Advisor (Gender Policy)

Public Policy Research Advisor (Gender Policy)

Cuso InternationalOshawa, Ontario
This Volunteer Placement is Located in : .Spanish Level 4-Advanced; English Level 3-Intermediate.Please submit a Spanish Resume and Statement of Interest. Eligibility : Open to Canadian Citizens and Pe...Voir plusDernière mise à jour : il y a 23 jours
  • Offre sponsorisée
Service Advisor

Service Advisor

2672689 Ontario Inc.Oshawa, ON, Canada
Temps plein
Join our team and be part of a vast variety of vehicles including boat, motorcycles, and anything under the sun.A Good 1 Mechanic ( automotive shop). A Good 1 Mechanic ( automotive shop).Voir plusDernière mise à jour : il y a plus de 30 jours
1.0 Principal Argyle Public School

1.0 Principal Argyle Public School

York Region District School BoardOntario, Canada
151 565,00 $CA – 173 434,00 $CA par an
Temps plein
The Near North District School Board School is Hiring! 1.FTE Principal Argyle Public School (0.Teaching) The Near North District School Board is a diverse, public educational organization in North ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Group Service Specialist

Group Service Specialist

Empire LifeOntario, Canada
Temps plein
Empire Life is looking to hire a Group Service Specialist to join our Group Distribution Service team!.Provides prompt and courteous problem resolution of enquiries from both internal and external ...Voir plusDernière mise à jour : il y a 1 jour
Service Desk Analysts – Public Sector

Service Desk Analysts – Public Sector

RaiseRemote, Ontario
Il y a 16 jours
Salaire
27,00 $CA par heure
Type de contrat
  • Télétravail
Description de poste

Job Description

  • Work Remotely
  • Contract
  • 27.00 / HR to start

SUMMARY

IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government. You will leverage your expert knowledge of desktops / networks / telecommunications and related hardware, Microsoft OS Platforms, Office 365 Suite and other desktop productivity and diagnostic software packages, iOS / Android mobile IT devices, and Active Directory. You will enhance your analytical / problem solving skills, your organization / prioritization skills working in a high-pressure environment with a focus on your customer service skills, IT knowledge, interpersonal and oral / written English communication skills.

SKILLS & QUALIFICATIONS

  • Analytical and problem-solving skills to identify and assess client system problems resulting from equipment failures, operating system configurations and application errors.
  • Expertise in recommending and implementing effective software solutions and optimizing computer and application usage.
  • Ability to plan, organize and prioritize tasks in a high-pressure environment.
  • Proficient in both written and oral English communication skills
  • Effective time management skills
  • Strong customer service and client interaction skills
  • Experienced with de-escalation methods
  • Ability to work independently and autonomously while maintaining a high first point resolution.
  • Prior experience in a service desk or contact centre environment.

    • RESPONSIBILITIES

  • Diagnose and identifying and respond to technical and business-related issues, service requests, and client inquiries.
  • Ability to resolve client requests at first point of contact or dispatch to next level of support according to proper procedures.
  • Receive incoming communications and requests by telephone, email, LiveChat, from clients requesting assistance regarding various IT products, programs, service offerings.
  • Troubleshoot existing issues within a ticket to determine root cause and take the necessary resolution steps or escalate as required.
  • Provide assistance to users by recommending the most effective utilization of computers, standard software packages and their applications and related equipment (workstation and LAN)
  • Classify and categorize incidents; prioritize problems to ensure timely resolution either through first tier support or assignment to Tier 2 or Tier 3 through the established escalation system.

    • KNOWLEDGE

  • Strong knowledge of all Microsoft OS Platforms, (primarily Windows 10 and 11) Microsoft Office 365 Suite, Desktop Hardware troubleshooting, iOS and Android mobile phone troubleshooting, VPN, OneDrive, and Adobe Suite
  • Knowledge of LAN / WAN and telecommunications, desktop networks (e.g. Wifi) and related hardware (e.g. Intel-based PC's, network adapters, printers and plotters) to install and configure new computer hardware and software, prepare service and maintenance documentation, develop and test desktop software components to meet client needs, prepare information materials for clients on computer equipment utilization, analyze problems and conduct minor repairs to ensure desktop and notebook systems are operating in accordance with service level agreements.
  • Experience using structured troubleshooting techniques to diagnose user / account / client system hardware and software problems.
  • Ability to recommend / initiate solutions using diagnostic hardware and software applications and techniques and recommend the most effective utilization of computers and software applications.
  • Experience in installing and configure new computer hardware and software, and develop and test desktop software components.

    • WORKING ARRANGEMENT

    Candidates who demonstrate a client-centered approach and reliability in fulfilling their scheduled shifts will carry out this assignment entirely from their home offices.

    WORKING HOURS

    Successful candidates will have the flexibility to work either part time hours (at least 20 daytime hours per week Monday to Friday) up to full time hours (36.25 paid hours with 45 minutes of daily unpaid break-time) with optional additional hours available depending on the business need. The environment is a 24 / 7 / 365 one and you maybe required to work nights and weekends. Candidates interested in Part time should note that they will have to be available for multiple full week periods during normal business hours to receive the required training.

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