Pr%C3%A9parateur de commandes Offres d'emploi - Kitimat, BC

Account Director (PR)

Company Description

Citizen is a global communications agency built by and for the Modern Citizen. We wake up each morning inspired to make every conversation count, partnering with clients to grow their brands and positively impact culture. Across offices and disciplines, this is our single-minded mission.

We know our name comes with a responsibility - to our fellow Citizens inside our walls and around the globe. We live by the values of the Modern Citizen; one who is courageous, builds up rather than breaks down, and puts their efforts towards conversations that count. Conversations that inform, educate, or make life easier for our fellow citizens. We champion equity. We set the standard. We do what’s right. We believe that conversation leads to action, and action leads to impact.

About the Role

As an Account Director you are an important member of the senior team. You are responsible for fully owning your client base, ensuring that campaigns are running smoothly and that your teams are challenged and motivated. You write, present concepts, and develop strategies to best suit your client needs and market trends.  As a client leader, you’re responsive and flexible and willing to step in and support your teams whenever needed. We are entrepreneurial and brave so are looking for individuals that want to develop innovative work that gets noticed, meaning you can establish trust with your clients so they are comfortable taking a risk with us! In this role, you will :

• Actively participate in strategy and / or creative process / review alongside account lead, offering input and feedback
• Collaborate with strategy and / or creative to build plan presentations with direction from account lead
• Champion innovative work that gets noticed
• Coach team on client management
• Manage client satisfaction and loyalty
• Assume accountability for strategy & execution within agency and client standards
• Identify and resolve issues quickly
• Manage client expectations
• Consistently manage multiple teams and budgets
• Participate in new business development by increasing business with existing clients, networking and identifying prospects, and contributing to RFPs and pitches
• Assist junior team members prepare for new business presentations
• Contribute to annual business planning (accountable to portfolio plan) multiple teams and budgets
• Participate actively in hiring decisions
• Interact with and gain the trust of senior clients
• Serve as quality control and ensure only the highest quality work is delivered to clients
• Be responsible for budgets and proactive to ensure account profitability

QUALIFICATIONS :

What’s in it for you :

We value the ‘whole you’

We are obsessed with learning and being better humans

Check out our EDI report to learn more about our work and commitment towards equity.

We invest in your health and wellness :

Expiry Date Notice : This job description expires on (03 / 14 / 25)

Salary for this role is $96,000-$105,000 CAD annually depending on experience.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

By joining Citizen you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.

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