Programmer analyst • surrey bc
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deplo... Voir plus
As a Behaviour Analyst at Monarch House you will be responsible for assessing, designing, monitoring, and supervising ABA interventions for children and youth with ASD, other developmental disabili... Voir plus
We are seeking a highly skilled and experienced Senior Mechanical Engineer to join our team, focusing on capital projects and sustaining capital projects for mine and port opera... Voir plus
Fortinet is looking for a Security Operations Centre (SOC) Analyst to be part of the FortiCloud SOC-as-a-Service team.This is a highly technical role, monitoring security events, identifying threat... Voir plus
Our Vancouver client is seeking a detail-oriented Quality Assurance (QA) Analyst for an initial 12-month contract to establish and sustain a formal quality assurance practice across enterprise anal... Voir plus
Engineers and Geoscientists BC is currently searching for a Senior Financial Analyst to join our team in Burnaby on a contract from November 2026 until January 2028!.The Senior Financial Analyst is... Voir plus
Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours.Maybe you’ve dreamed of start... Voir plus
Affiliation: Management & Exempt.Employment Status: Full-Time Regular.Expected Hiring Range: $97,100.Short-term Incentive Eligible: Yes.Posting End Date: Open until filled.As the province’s largest... Voir plus
Employment Status: Full-Time Regular.Short-term Incentive Eligible: No.Posting End Date: Open until filled.As the province’s largest energy provider with more than 100 years of knowledge and experi... Voir plus
Financial Planning & Analysis, Analyst.This is a hybrid role, 3 days in the office and 2 days remote.Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!.Founded in 1972, ... Voir plus
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ... Voir plus
PACC members have full access to this content.Login for access or join the PACC today. Voir plus
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it.We power progress and protect ambition: for the clients who count on us,... Voir plus
The ERP Administrator is a critical, cross-functional role within the Business Applications team, focusing on administrative management, user support, and system health for NetSuite and related app... Voir plus
Information Technology Services.FTE) Database Administrator (Senior Systems Analyst).As a member of our Solution Delivery team, the Database Administrator is responsible for ensuring that the Oracl... Voir plus
Location Sudbury, ON, Surrey, BC or Val-d’Or, QC.At Sandvik, we offer you a world of opportunities.Our diverse businesses and global network enable you to explore your potential and thrive.We recog... Voir plus
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Voir plus
Data Governance & Master Data Senior Analyst (1 year contract, hourly).Data Governance & Master Data Senior Analyst (1 year contract, hourly).Sunrise Farms is one of Canada's leading food processin... Voir plus
JRS Engineering (JRS) is an industry-leading engineering firm providing professional consulting services throughout Western Canada.Since 1997, we have remained committed to delivering best-in-class... Voir plus
Overview
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British Columbia. The IT Analyst role is focused on ensuring that computer systems operate effectively so users can perform their organizational responsibilities efficiently. This includes receiving, prioritizing, documenting, and actively resolving escalated support requests. Troubleshooting may involve the use of diagnostic tools and help desk ticketing systems, as well as providing hands-on support at office locations. This role requires you to be in the office five days per week. How you'll make an impact Contribute to IT projects by implementing a wide range of technology solutions, including networking equipment, end-user devices, personal computers, cabling, and related software. Provide Level 1 and Level 2 support for tickets submitted through the Service Desk. Deliver advanced hands-on technical support for requests assigned by the Service Desk. Communicate and escalate incidents and requests as required to ensure timely resolution. Log, monitor, and review incidents and requests to ensure proper documentation and resolution. Investigate hardware issues and perform minor repairs to system hardware and communication connections. Act as the site lead for technical projects, coordinating infrastructure requirements for new office builds or office relocations. Participate in meetings, committees, and ongoing training initiatives to enhance individual, departmental, and organizational performance. Assist and train users on the effective use of technology to improve efficiency and productivity. Mentor and collaborate with other technical analysts and members of Gallagher Technical Services (GTS). Contribute to IT project planning and budgeting as needed. Work effectively with regional staff and GTS personnel to ensure divisional priorities and standards are met. Adhere to GTS standards, policies, and procedures to maintain consistency and quality. Perform other duties as assigned to support team and organizational objectives. About you A Bachelor's degree in Computer Science or a related field, a college diploma/certificate in IT, or 3 years of experience in a similar role. A professional demeanor and excellent communication skills, with the ability to clearly explain technical concepts to non-technical users. Strong understanding of technologies and solutions, with the ability to proactively manage resources and priorities. Excellent analytical and multitasking abilities, with a customer-focused approach and strong problem-solving skills. Proficiency in Microsoft Office applications and the ability to provide on-site technology support for projects. A valid provincial driver’s license and willingness to travel to assigned locations (approximately 20% travel).
