Program supervisor • brantford on
A high-energy, player-coach leader is required for the position of Customer Success Supervisor within an established B2B custom packaging and supply chain organization.Reporting directly to the Dir... Voir plus
Base Salary - $52,500 + Profit Sharing.We are currently seeking new or recent graduates to join our .Management Development Program.This is a full-time, salaried position with a comprehen... Voir plus
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Voir plus
Production Supervisor – Day Shift.Competitive salary $75,000–$85,000 based on experience with benefits and a collaborative team culture.Our client, an established manufacturing organiza... Voir plus
We have a current opening for a Maintenance Supervisor and are actively reviewing applications.Are you ready to lead a high-performing maintenance team and make a lasting impact on our operations? ... Voir plus
Company’s and Client’s quality specifications are met at all times.This position will be based at the facility, located in Brantford.The position works on the Day shift but must... Voir plus
Be Part of the Story at The Arlington Hotel & River’s Edge At The Arlington Hotel & River’s Edge, every team member helps create memorable guest experiences.Located in the heart... Voir plus
Hours: 35 to 44 hours per week.Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 2 years to less than 3 years.Develop specific... Voir plus
General Labourer (Cleanout Specialist).As passionate stewards of our world, we champion clean water and fertile soil.Would you like to make a difference? When you join Wessuc, you’re joining a fami... Voir plus
Sensity is a not-for-profit organization providing services and programs to members of the deafblind community.We are recognized in Canada and around the world as a leader in the provision of Inter... Voir plus
Job Title: Retail Store Supervisor .Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift operators in th... Voir plus
Canada’s largest and fastest-growing propane distribution companies.We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellen... Voir plus
Position: Warehouse Supervisor.Salary: $75,000 - $85,000 plus benefits.Contract: 12-months with potential to become permanent.Our client, located in Brantford, ON, is seeking a Warehouse Supervisor... Voir plus
Position Summary The Warehouse Supervisor is responsible for overseeing and coordinating daily warehouse operations to ensure efficient receipt, storage, and distribution of materials and finished ... Voir plus
Licensed or 3rd Year Apprentice Heavy Duty Mechanic (Truck and Coach Technician 310T).This idea candidate will be responsible for maintaining and repairing all heavy diesel equipment within the fac... Voir plus
We have over 24 Nursing Clinics across Ontario and we are always looking for new and innovative ways to deliver care to the patients who need it the most.Hours of work are 6 - 8 hour shifts within ... Voir plus
CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition.Sin... Voir plus
As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!.Shift Supervisors are a critical part of our restaurant leadership team.Shift Supervisors work with restaurant managem... Voir plus
Join Our Summer FC Coaching Team! From July to August, and Inspire the Next Generation!.Join our mission to ignite a passion for soccer in young players!.Deliver engaging soccer sessions to childre... Voir plus
Commercial Tire Technician Brant Tirecraft, Brantford ON Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services.Do you like working with your hands and being phy... Voir plus
A high-energy, player-coach leader is required for the position of Customer Success Supervisor within an established B2B custom packaging and supply chain organization. Reporting directly to the Director of Sales, this full-time, in-office role bridges team leadership with strategic account development. The supervisor oversees the Customer Service and Reorder Management Team (RMT) alongside a dedicated Graphic Artist, balancing a reduced personal territory revenue quota with active team coaching, operational workflow tracking, and client retention strategies.
Advantages
Salary Range: $65,000 – $75,000 per year, commensurate with experience.
Schedule: Full-time, permanent position working Monday to Friday, 8:30 AM – 5:00 PM (100% in-office).
Paid Time Off: 2 weeks of paid vacation
Benefits & Growth: Comprehensive group health benefits package backed by a structured onboarding program.
Responsibilities
Team Leadership & Development: Lead, coach, and train the Customer Service/RMT staff to consistently achieve service standards, sales quotas, and outreach metrics.
Operational Management: Supervise daily order processing, credit memos, and open-order tracking while reporting key departmental KPIs directly to executive leadership.
Territory & Account Ownership: Maintain direct ownership of an assigned personal territory quota (~$300,000) through proactive client outreach, order recommendations, and business analysis.
Workflow & Creative Alignment: Partner closely with internal departments, coordinating with the Graphic Artist to ensure client artwork approvals and production lead times move efficiently.
Escalation & Issue Resolution: Act as the primary escalation point for complex client concerns, resolving service issues cost-effectively with a customer-first approach.
Process Improvement & Training: Maintain SOPs, workflows, and training materials in SharePoint while identifying ongoing process efficiencies across departments.
Qualifications
Professional Experience: 5+ years of experience in customer service or inside sales, including 2–3 years directly supervising, coaching, or leading a customer-facing team.
Technical Proficiency: Advanced skills in Microsoft Office (Excel pivot tables an asset) and sales-reporting/ERP systems (experience with SAGE is an asset).
Industry Background: Experience in B2B packaging, manufacturing, distribution, or commercial retail is considered a strong asset.
Core Competencies: Proven ability to manage sales goals, order management timelines, inventory lead times, and KPI tracking in a fast-paced environment.
Communication & Work Style: Exceptional written, verbal, and presentation skills with a solution-oriented, high-energy leadership approach.
Pre-Employment Screening: Successful completion of a standard background check is required.
Summary
How to Apply?
- Apply online at Randstad.ca today
- send your resume by email to jovana.manojlovic@randstad.ca and all qualified candidates will be contacted
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
