Program manager Offres d'emploi - Pointe-Claire, QC

This role serves as the technical authority for assigned aircraft program(s), ensuring the technical accuracy, integrity, standardization, and overall direction of fleet training content across the global training network.

Program Operations and OEM Interface

• Lead global standardization for assigned aircraft program(s), ensuring technical accuracy and consistency across training centers through regular reviews, updates, and fleet standardization meetings.
• Serve as the technical authority for assigned aircraft program(s), with accountability for the technical accuracy, integrity, and direction of fleet training content in coordination with the OEM Liaison.
• Support OEM standardization, operational evaluations, and aircraft development activities that affect training.
• Coordinate program updates, changes, and additions in alignment with global standards.
• Partner with Training Managers and Lead Instructors to maintain consistent training delivery across the global network.

Training Ownership, Standards and Change Management

• Provide technical leadership for fleet curricula, courseware, and examination databases.
• Validate and maintain courseware, curricula, and examination databases.
• Review and assess regulatory and OEM publications, including Airworthiness Directives (ADs), Service Bulletins (SBs), and Training Bulletins, to determine their impact on training.
• Assess training requests, regulatory requirements, OEM inputs, and operational changes to inform courseware updates and fleet training revisions.
• Ensure current, approved training content is consistently deployed across the network.
• Assess changes to training devices, including simulators, VSIMs, avionics labs, POAs, and ground training devices, and determine the associated training impacts.
• Support readiness for new or revised training programs in partnership with Training Managers and Local Heads of Training.
• Drive continuous improvement in training based on customer feedback, instructor input, and performance data.

Fleet Standardization and Instructor Enablement

• Lead quarterly fleet standardization meetings with Training Managers and Lead Instructors.
• Communicate standardization decisions, outcomes, and technical guidance to instructors across the network.
• Support instructor readiness through briefings, awareness sessions, job aids, and standardization materials.
• Maintain aircraft currency, as required, to support technical credibility and relevance.
• Support compliance with established instructor standards.

Customer and Stakeholder Engagement

• Engage with OEMs, regulatory agencies, customers, and internal stakeholders to maintain compliance, support continuous improvement, and anticipate future training needs.
• Monitor and respond to customer feedback and satisfaction data for assigned fleet(s).
• Build and maintain relationships with customer flight operations and training organizations.
• Represent the organization professionally with customers, OEMs, and regulators.

Continuous Improvement and Modern Ways of Working

• Simplify and optimize GPL workflows, information flow, and decision-making.
• Demonstrate a continuous-learning mindset and openness to new approaches.
• Apply digital tools, data, automation, and AI-enabled capabilities to improve analysis, standardization, and operational efficiency.

Minimum Qualifications

• 10 to 15 years of experience in aircraft program training and/or operations.
• 5 to 7 years of experience as a subject matter expert or instructor with global standardization responsibilities.
• Holds or has previously held an FAA Airline Transport Pilot (ATP) certificate or ICAO Airline Transport Pilot Licence (ATPL).
• Demonstrated technical expertise in assigned aircraft type(s), including the ability to provide technical leadership and direction for globally standardized training programs.
• Deep knowledge of aircraft systems and demonstrated ability to assess the training impact of aircraft, operational, regulatory, or technical changes.
• Experience supporting global standardization of curricula, checks, and examinations.
• Ability to communicate technical information clearly and concisely and provide effective instructor guidance and coaching.
• Ability to manage relationships and collaborate effectively with OEMs, regulators, customers, and internal stakeholders.
• Strong attention to detail, organizational discipline, and accountability.

Preferred Qualifications

• Bachelor’s degree in Aviation, Aerospace, Engineering, or a related field.
• Instructor or OEM technical training.
• Knowledge of applicable FAA, EASA, and/or CAA regulatory requirements.

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Position Type

Regular

Equal Opportunity & Accommodations

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