Product tester Offres d'emploi - Kitchener, ON

MealSuite, an Inc. 5000 Fastest-Growing Company , is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most : improving the quality of patient and resident care.

We’re looking for an experienced and energetic Product Operations Specialist  to join our Product team. Reporting to the VP of Product, you’ll be ensuring that the Product team’s efforts are focused on delivering the most value and consider the full range of user needs, all while bolstering their operational efficiency.

A day in the life as a Product Operations Specialist :

• Drive Cross-Functional Collaboration – Work directly with Product team members to ensure accountability across upstream and downstream teams. Maintain transparency around delivery timelines, estimates, and risks. Lead effective communication channels between teams.
• Stakeholder Management & Communication – Spearhead cross-departmental initiatives including goal tracking and progress reporting. Cultivate strong relationships with internal teams while ensuring effective information flow. Serve as a responsive liaison to our customer and partner community.
• Product Request Management – Evaluate and respond to incoming feature requests. Synthesize feedback into actionable themes and strategic recommendations for the product team.
• Internal Tools Governance – Develop and maintain standards for internal tools, ensuring they serve as a unified source of truth across the organization. Focus on seamless integration of partner projects into existing systems.
• Data-Driven Decision Making – Transform metrics and user data into actionable insights that drive Product team goals. Analyze team efficiency metrics to identify optimization opportunities. Collaborate with team members to deepen understanding of user workflows.

In the first 6 months, you’ll be successful at reaching these milestones :

If the below describe your knowledge, experience and character, this role could be for you :

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite :

This role will require you to work in our office located in Cambridge up to 2 days a week.   More than an hour away from the office location?  Apply anyway, and we can talk through your options!

Have we got your attention? Great! Here’s what’s next :

Apply today with your resume and answers to our application questions.

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com .