Process server • saskatoon sk
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Voir plus
Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.A proudly Canadian company with more than... Voir plus
Our Saskatchewan based client is seeking an experienced SAP Enterprise Asset Management (EAM) and Plant Maintenance (PM) Consultant to join their team immediately and will run for 6 to 9 months wit... Voir plus
Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 70 years of business and technical expertise in.With practical solutions that a... Voir plus
Dental Assistant to join our dynamic team.We believe in taking care of our team members.We offer a comprehensive benefits package, including:.Long-term disability insurance.Uniform allowance ($350 ... Voir plus
Supply Chain Technology and Process Analyst.A Sustainable, Forward Thinking Protein Company.Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publ... Voir plus
With more than 100 sorting stations and operations across three continents,.Canada’s leader in last-mile logistics.Your Role: At the Heart of the Chain.Assistin unloading trailers and verify freigh... Voir plus
Would you like to be our next Supervisor - Restoration/Construction at FIRST ONSITE?.You are the driving force that keeps restoration projects on track and teams performing at their best.Each day b... Voir plus
Black & McDonald's Saskatchewan team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.Repo... Voir plus
TCU Place is looking for several ambitious and energetic team players to join the team as Guest Services Attendant - Servers.This group is responsible to provide excellent beverage ordering and del... Voir plus
External Job Description Inventory Associate - Canada Starting Wage: $15.WIS offers the ability to work varied, traditional and non-traditional flexible hours.The more you are available, the more y... Voir plus
McDonald's restaurants in six communities across Saskatchewan, including Saskatoon, Warman, Martensville, Prince Albert, Melfort, Humboldt, and Nipawin.The company is committed to being the preferr... Voir plus
We're seeking a Loading Dock Assistant to join our client’s Logistics and Supply team in Saskatoon.Job Type/Shift: Part-time/ Flexible ongoing; Between 5:00AM – 01:00PM.Assist in loading and unload... Voir plus
We believe we are only as good as the last project we build.This role will require participation in our commercial construction and residential projects.Below are some of the primary responsibiliti... Voir plus
Our consumer business client is seeking a.Senior Applications Developer (10+ years) to build and maintain web solutions using Adobe Experience Manager (AEM).Join a development team delivering scala... Voir plus
FYidoctors Campus - University of Saskatchewan.In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding... Voir plus
Are you an enthusiastic, results-driven individual with a desire for independence and flexibility in how you manage your workday? Do you want to make a meaningful impact in your community and in th... Voir plus
Recognized as one of Canada's 50 Best Managed Companies, Brandt provides top quality products to its customers worldwide.As a result of continued growth, we are currently seeking Blasters for our S... Voir plus
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.We’re dedicated to providing value fo... Voir plus
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
