Police Offres d'emploi - Montréal, QC
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Police • montreal qc
CN Emergency Communication Centre Dispatcher [18 Month Contract]
CNMontreal, Quebec, CA- Offre sponsorisée
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VIA RailMONTREALExperienced Police Constable
CPMontreal, QC, CA- Offre sponsorisée
C-IT-425 IT Intern
CAEMontrealSupport service à la clientèle
CB CanadaMontréal, Québec, CanadaCN Emergency Communication Centre Dispatcher [18 Month Contract]
CNMontreal, Quebec, CA- Temporaire
Job Summary
The CN Emergency Communication Centre Dispatcher is responsible for providing 24 / 7 phone and radio dispatching responses to all our CN Police members across Canada and the US. The role offers the public across CN’s vast network and multiple internal CN departments the appropriate and necessary assistance to effectively and safely handle emergency situations urgently.
Main Responsibilities
Communication Support Services
- Provide communication and support services to all CN Police staff.
- Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to the police or other emergency services as required.
- Dispatch emergency calls between CN Police and local emergency services by receiving and transmitting radio and phone calls.
- Maintain accurate, up-to-date files and logs for reports and keep management and executives aware of major events as they occur.
- Receive requests from Constables for information on Canadian Police Information Centre (CPIC) regarding vehicle registration, driving records, and warrants, and provide pertinent data. Enter information received from Constables into CPIC regarding dispositions, stolen property, as well as the addition and removal of warrants.
- Prioritize incoming telephone calls.
- Coordinate actions between local emergency services and CN forces.
- Monitor CN Police Officers’ safety.
Liaise Between Local Emergency Services and CN
Working Conditions
The role is carried out in person in an office environment at our Headquarters location in downtown Montreal. The shifts operate on a rotating schedule which are dependent on the operational needs of the CN Emergency Communication Centers (CNECC) 24-hour operation. The incumbent must be available to work weekends and holidays when necessary and must be on-call to respond to critical incidents 24 / 7. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.
Requirements
Experience
Education / Certification / Designation
Competencies
Technical Skills / Knowledge