Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform by working to develop scalable and innovative service offerings that are future-oriented and meet current and future customer needs. Collaboration with technical specialist teammates (Operating system, Databases, telecommunications, security, Web applications) evolving in a constantly changing context.

Location : Open within proximity to a CGI office

Your future duties and responsibilities

As a system programmer on our team, you will be working on major initiatives within the Mainframe practices. This role will require communication and interaction with multiple internal and external clients such as third-party partners, vendors, network, data center and client engagement teams to ensure the smooth implementations of changes in the environments. You will also have to share knowledge with the rest of the teams, coach and mentor young members, troubleshoot issues and seize opportunities to develop enhancements and new service offerings.

• Install, propagate, maintain and support z / OS and related software products on centralized zSeries servers.
• Master the tools of centralized zSeries servers (JCL, Scheduler, operation, Automation, Storage, printing, process of changes and incidents).
• Ensure the performance of the systems and monitor the different components.
• Support the daily systems maintenance activities;
• Perform problem determination and resolution;
• Diagnose complex problems, propose and implement solutions adapted to customer needs;
• Manage service request and / or reported problem, follow up until resolution;
• Create and maintain technical procedures and solutions documentation;
• Provide functional analysis for new requirements and service offerings;
• Develop solutions aimed at improving processes that involve the support of our clients;
• Ensure the performance of the systems and monitor the different components;
• Coach and / or mentor colleagues;
• Participate in audits;
• Participate in Disaster Recovery tests;
• Provide on-call support as scheduled.

Required qualifications to be successful in this role