Nature Offres d'emploi - Ladner, BC

We are looking for a detail-oriented Tax Clerk to join our team in North Vancouver, British Columbia, on a short-term contract. This position is ideal for someone with a background in customer service and tax-related processes, combined with strong skills in data entry and intermediate proficiency in Excel. Working onsite, you will play a key role in managing payments, grants, and reconciliations while maintaining excellent customer service standards.

Responsibilities :

• Collaborate closely with the reception team to ensure smooth payment processing.
• Accept payments and reconcile utility payments with accuracy and attention to detail.
• Review and verify homeowner grants, inputting data into Excel efficiently.
• Deliver exceptional customer service to address inquiries and provide assistance.
• Maintain accurate records and documentation related to tax and payment transactions.
• Apply intermediate Excel skills, including functions like VLOOKUP and pivot tables, to manage and analyze data.
• Adhere to office safety protocols while working onsite.
• Ensure compliance with vaccination proof requirements and business casual dress code.
• Interact with various departments and stakeholders to facilitate smooth operations.
• Contribute to a friendly, open office culture while handling tasks in a shared workspace.
• Minimum of 1 year of experience in customer service with a focus on tax-related responsibilities.
• Familiarity with property tax processes and local tax regulations.
• Proficiency in Microsoft Excel at an intermediate level, including functions like VLOOKUP and pivot tables.
• Strong data entry skills with attention to detail and accuracy.
• Ability to reconcile payments and review grants effectively.
• Excellent communication and interpersonal skills for providing customer service.
• Must be able to work onsite on a consistent basis and comply with vaccination proof requirements.
• Business casual attire suitable for a well-organized office environment.

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