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Technical Analyst - Service Desk

Technical Analyst - Service Desk

VDart IncSK, Canada
Quick Apply
Role : Technical Analyst Service Desk Location : Saskatoon, SK (Hybrid) Mode : Contract Required Experience : Voir plusDernière mise à jour : il y a 5 jours
Senior Infrastructure Specialist

Senior Infrastructure Specialist

2iSolutions Inc.Saskatchewan, Canada
Temps plein
Solution Architect – Infrastructure.Planned Start Date - 05 / 01 / 2025.Looking for a Device Engineer (Device Solution Architect) to assist with the design and development of the SaskNuclear Azure IT E...Voir plusDernière mise à jour : il y a 1 jour
Instructor, Plumber / Gasfitter (Casual 2024-25)

Instructor, Plumber / Gasfitter (Casual 2024-25)

Saskatchewan PolytechnicSaskatchewan, CA
Temps plein
Job Duties / Qualifications, Skills and Abilities(QSA).Provide instruction to students enrolled in the Plumber / Gasfitter program. Design and implement a student-centered learning environment using an ...Voir plusDernière mise à jour : il y a 12 jours
Technical Analyst - Service Desk

Technical Analyst - Service Desk

VDart IncSK, Canada
Il y a 5 jours
Type de contrat
  • Quick Apply
Description de poste

Role : Technical Analyst Service Desk

Location : Saskatoon, SK (Hybrid)

Mode : Contract

Required Experience :

  • Service Desk / Tier 1 experience >

24 months or equivalent support experience

Required Skills :

  • Comfortable with a variety of basic software solutions
  • Good communication, time management
  • Demonstrated ability and willingness to learn new tools
  • Dependable and reliable
  • Familiarity with updating and using a knowledge base
  • General knowledge of computer systems, analysis techniques, and ITIL processes

    • Nice to have :

  • Bilingual (French), ITIL V3 / 4, KCS, M365

    • Description of Duties :

  • The IT Service Desk is looking for a Technical Analyst to directly resolve customer issues by following best practices.
  • This role is accountable to update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support.
  • This role is a member of the IT service desk, and a major part of a typical workday will be resolving incidents over various communication channels.