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Managing Offres d'emploi - Leduc, AB

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Managing • leduc ab

Dernière mise à jour : il y a 10 heures
  • Offre sponsorisée
Manager, Client Experience

Manager, Client Experience

Hammehr Talent ConsultantsAlberta, Canada
85 000,00 $CA – 120 000,00 $CA par an
Temps plein +1
Hammehr invites applications for the Manager, Client Experience role on behalf of our client for a full-time, permanent opportunity. This position requires a leader who takes action, works directly ...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Key Account Manager

Key Account Manager

Pacific Smoke International Inc.Alberta, Canada
Temps plein
The Key Account Manager (KAM) is responsible for building and maintaining strong relationships with key clients, ensuring their satisfaction, and driving the overall success of the company through ...Voir plusDernière mise à jour : il y a 1 jour
Administrative & Operational Assistant - Remote (USA / Canada)

Administrative & Operational Assistant - Remote (USA / Canada)

Citygreen Systems LLCTexas City, AB, CA
Télétravail
Temps plein
Quick Apply
Administrative & Operational Assistant – Remote (USA / Canada).Support a growing, dynamic team in a high-impact role that helps make cities greener!. At Citygreen, we are on a mission to transform...Voir plusDernière mise à jour : il y a 8 jours
Manager, Marketing

Manager, Marketing

Western Coast Insurance ServicesRemote, Alberta, Canada
90 000,00 $CA – 130 000,00 $CA par an
Télétravail
Temps plein
Truthfulness | Fairness | Value | Loyalty.As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Research Analyst

Research Analyst

Pivotal Research Inc.Greater Edmonton Metropolitan Area, Canada
Temps plein
Based in Edmonton, we are a national research consulting and evaluation firm with over 25 years of experience helping clients navigate growth and innovation. This role involves conducting qualitativ...Voir plusDernière mise à jour : il y a 2 jours
  • Nouvelle offre
GIS ANALYST

GIS ANALYST

Tuppl TechnologiesAB, Canada
Temps plein
Quick Apply
Description : Project Name : Alberta Broadband Strategy Job Title : GIS Analyst Scope : Reporting to the...Voir plusDernière mise à jour : il y a 10 heures
  • Offre sponsorisée
Software Engineer in Test

Software Engineer in Test

Net2Source Inc.Alberta, Canada
Temps plein
Position Title : Selenium Automation.Experienced working in Agile methodology.Should have experience on any UI Test Automation tool using Java Programming. Good to have - working knowledge on Cucumbe...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Digital Marketing Specialist

Digital Marketing Specialist

Strategy to ROI Management ConsultingGreater Edmonton Metropolitan Area, Canada
Temps plein
Strategy to ROI Management Consulting is a company that currently specializes in Strategy Development, Consumer Research, Employee Research, and Sales Team Training. We are looking to grow and expan...Voir plusDernière mise à jour : il y a 1 jour
Operations Manager

Operations Manager

McKernan Baptist ChurchAlberta, CA
52,00 $CA par heure
Position DescriptionMcKernan Baptist ChurchOperations Manager (20hrs / week)At McKernan Baptist Church our core desire to be in right relationship, first with God, then with one another and with our ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Head of Operations

Head of Operations

Plum Gas SolutionsAlberta, Canada
Temporaire
Client Organization : Plum Gas Solutions Inc.Position Title : Head of Operations.Reports to : Chief Operation Officer (SGH). Location : Northern Alberta (Edmonton, Drayton Valley, Grand Prairie, Fort Mc...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Venture Advisor

Venture Advisor

Lloyd SaddAlberta, Canada
Temps plein
The Venture Advisor is responsible for managing a portfolio of small business clients.Advisors are experts responsible for managing a book of business, servicing clients in a courteous and professi...Voir plusDernière mise à jour : il y a 1 jour
Claims Supervisor, Catastrophe Services

Claims Supervisor, Catastrophe Services

Crawford & CompanyAB, Canada
Temps plein
Claims Supervisor, Catastrophe Services.The supervisor of the catastrophe adjusting team will be responsible for managing resources across Canada, with a dedicated focus on development, implementat...Voir plusDernière mise à jour : il y a 28 jours
Site Manager

Site Manager

Recruitment PartnersAlberta, CA
Our client is searching for a Site Manager to join their team.This role will be responsible for working with the Sales team to achieve sales targets, manage compliance to ISO standards and drive su...Voir plusDernière mise à jour : il y a plus de 30 jours
Rental Manager - Truck & Trailer

Rental Manager - Truck & Trailer

BrandtNisku, CA
Brandt Truck & Trailers is currently seeking a Rental Manager - Transportation for our Nisku location.This position is responsible for the management of all trucks and trailers held in our rent...Voir plusDernière mise à jour : il y a plus de 30 jours
Estimating Administrator

Estimating Administrator

Robert HalfRocky View County, CA
50 000,00 $CA – 60 000,00 $CA par an
We are offering an exciting opportunity for an Estimating Administrator in the Construction / Contractor industry, based in Rocky View County, Alberta. As an Estimating Administrator, you will play a ...Voir plusDernière mise à jour : il y a plus de 30 jours
Wildfire Crew Supervisor

Wildfire Crew Supervisor

Government of AlbertaAlberta
24,44 $CA –30,17 $CA par heure
Temps plein
Are you a skilled communicator who thrives under pressure? Are you a natural leader with experience in wildfire management and crew supervision?. If so, we have an exciting opportunity for you! We a...Voir plusDernière mise à jour : il y a plus de 30 jours
CUPE Lead Mechanic

CUPE Lead Mechanic

York Region District School BoardAlberta, Canada
37,02 $CA par heure
Temps plein
Lift up to 50 pounds Class 1 or 2 license would be an asset First Aid Training Computer Skills Excellent interpersonal and communication skills Flexibility and adaptability to new challenges Comfor...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Independent Trader Job in Lake Louise, AB | Part Time

Remote Independent Trader Job in Lake Louise, AB | Part Time

Maverick TradingLake Louise, AB, Canada
500 000,00 $CA par an
Télétravail
Temps partiel
Remote Independent Trader at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a g...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Superintendent

Superintendent

HaysGreater Edmonton Metropolitan Area, Canada
Temps plein
We are seeking an experienced Commercial Superintendent to oversee and manage commercial projects ranging from $1 million to $30 million. The ideal candidate will have a proven track record of succe...Voir plusDernière mise à jour : il y a 1 jour
Project Manager (Remote) - Cayenta

Project Manager (Remote) - Cayenta

N. Harris Computer Corporation - CADAlberta, Canada
100 000,00 $CA – 115 000,00 $CA par an
Télétravail
Temps plein
Our Professional Services team has an exciting opportunity for a driven individual, and we're looking for a Project Manager that is passionate about providing IT transformation and implementation s...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager, Client Experience

Manager, Client Experience

Hammehr Talent ConsultantsAlberta, Canada
Il y a 1 jour
Salaire
85 000,00 $CA – 120 000,00 $CA par an
Type de contrat
  • Temps plein
  • CDI
Description de poste

Position : Permanent

Work environment : Remote

Location : Alberta or British Columbia

Salary : $85,000 - $120,000

Position Overview

Hammehr invites applications for the Manager, Client Experience role on behalf of our client for a full-time, permanent opportunity. This position requires a leader who takes action, works directly with their team, and ensures clients receive fast and effective support. The role involves overseeing service delivery while stepping in when needed to resolve escalations, improve processes, and mentor team members. The company provides IT solutions that enhance reliability and reduce downtime, with a trust-based approach focused on expertise rather than sales. The work environment is fast-moving and results-driven, where employees are expected to take ownership, collaborate, and solve meaningful client challenges without micromanagement.

What You’ll Do

  • Lead and guide the client experience team, helping them improve their skills and meet service goals
  • Step in when needed to assist with escalated client issues, working alongside the team rather than managing from a distance
  • Identify service gaps and make improvements to ensure fast response times and effective problem-solving
  • Keep track of support data and client feedback to prevent ongoing issues and improve customer satisfaction
  • Maintain a strong working relationship with other departments to align service goals with company objectives
  • Balance after-hours service demands while keeping workloads reasonable for the team
  • Create a work environment where employees feel comfortable asking for help, sharing ideas, and taking responsibility for their work
  • Act as a link between clients and technical teams, ensuring clear communication and smooth issue resolution

Basic Qualifications

  • 5+ years in IT, with experience improving service operations
  • 3+ years in a leadership role, mentoring and guiding teams
  • Strong communication skills in English, both written and verbal
  • A valid driver's license and access to a vehicle, as some travel may be needed
  • Preferred Qualifications

  • Experience leading IT service delivery for small to medium-sized businesses or enterprise clients
  • Knowledge of IT service management tools, ticketing systems, and support workflows
  • Ability to work without layers of hierarchy, making decisions and taking action without waiting for direction
  • Experience using data and reporting tools to improve service operations
  • Strong ability to manage competing priorities and shift focus when needed
  • The Challenges

  • Leading the team while actively handling client escalations and ensuring service expectations are met
  • Making quick decisions while adapting to changing client needs and internal demands
  • Keeping service processes efficient while managing after-hours escalations and preventing burnout
  • Your Impact

  • Streamline support processes, proactively address recurring issues, and ensure clients receive fast, reliable solutions
  • Develop team members through mentorship, hands-on leadership, and a culture of accountability, creating a workplace where people stay and grow
  • Act as a key contact for escalations, ensuring customers feel supported, heard, and confident in their IT services