Machine learning • smithers bc
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Smithers Toyota is looking for a Parts Advisor to join our Parts Department.
The Parts Advisor helps support our customers, technicians and Service Department by identifying and supplying the right parts at the right time.
You will assist with parts sales, quoting, ordering, receiving and inventory while providing accurate information and professional customer service.
Key Responsibilities
Assist retail customers, technicians and the Service Department with parts needs
Accurately identify and locate automotive parts and accessories
Provide pricing, availability and estimated arrival times
Prepare parts quotes and process customer orders
Order, receive, stock and issue parts accurately
Monitor special orders, backorders and customer follow-up
Maintain accurate inventory and organized parts storage
Coordinate parts requirements with Service Advisors and technicians
Process returns, cores and credits as required
Provide professional and friendly customer service
What We Are Looking For
Strong communication and customer service skills
Organized with good attention to detail
Comfortable working in a fast-paced environment
Reliable, professional and team focused
Comfortable using computers and learning parts and inventory systems
Automotive or parts experience is an asset, but we are willing to train the right person
Valid driver’s license
