Libre service Offres d'emploi - West Vancouver, BC

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About this role

We are recruiting for a Service Coordinator, Controls to join our Technology Controls team in our Burnaby office.

The successful candidate will be responsible for providing excellent customer service while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your responsibilities

• Provide consistent and high-quality customer service and administrative support
• Receive phone calls and emails from customers requesting work
• Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
• Prioritize service requests, schedule and dispatch service technicians
• Create work orders, manage through to completion, and handle billing process
• Track and expedite material orders as required
• Coordinate and follow up with technical staff to complete work orders
• Prepare list of follow up recommended service actions for customers

Your experience and skills

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work , one of BC's Top 100 Employers, and Best Managed company, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

Salary range : $50,000-$60,000 per year plus a competitive total compensation package. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit and click on the listing for Service Coordinator, Controls. The opportunity will remain open until it has been filled.

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Connect with us on LinkedIn , Instagram, Facebook , and X !