Library page Offres d'emploi - Oakville, ON

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If you do not receive an email within 24 hours confirming receipt of your application, please contact the Oakville Public Library Human Resources at (905) 815-2042.

Employment Status : Casual (CUPE 5348)

Location : All branch locations

Hours : Casual staff have no regularly scheduled hours but may be offered work within their classification at any branch. There is no guarantee of hours for casual staff.

Availability : Casual staff are required to provide availability across days, evenings and weekends including a minimum of two (2) evenings per week and two (2) weekends (Saturday and Sunday) over a four-week period.

Oakville Public Library is seeking someone who is dedicated to service excellence, demonstrates curiosity and a learning mindset, fosters collaboration and knowledge sharing, and is a passionate advocate for literacy and innovation in public libraries.

Reporting to branch leadership, the Library Assistant-Casual supports branch services to the public, collection and materials handling workflows, and library operations across the system.

What you'll do

• Greet customers and proactively offer customer-first service across all interactions, promoting OPL services with enthusiasm and directing customers to appropriate staff for assistance.
• Understand and promote OPL's collections, spaces, programs, services, and technologies. Accurately interpret OPL policies, procedures, and key messaging to guide service delivery.
• Support customer access to library materials and services by answering directional questions, locating their holds or specific items in physical collections, directing customers to appropriate staff for further assistance, and providing help at self-checkout kiosks when appropriate to ensure a smooth and efficient experience.
• Complete all materials handling workflows, including but not limited to emptying book drops and sorters, checking in materials using RFID technology, sorting and shelving items, shelf-reading, and maintaining shelf organization and displays. Operate and troubleshoot sorting equipment, process circulation and collection maintenance lists, and identify and report issues with library materials.
• Support branch services and library operations, including but not limited to collection maintenance tasks, room setup for programs and room bookings, general branch tidying tasks, and branch opening and closing duties.
• Resolve issues or escalate to designated in-charge staff, or branch or on-call leadership as appropriate.
• Foster continuous learning by engaging in professional development activities, participating in working groups, and applying new knowledge and skills to enhance job performance.
• Work in compliance with the provisions of the AODA customer service standard, Occupational Health & Safety Act, the Workplace Safety and Insurance Act, other relevant health and safety legislation, and the OPL’s Health & Safety Program.
• Perform other duties as assigned.

Is this a good fit for you?

Your experience and educational background :

Who are we?

Oakville Public Library strives to fulfill our mission of cultivating discovery and creativity in every phase of life. We are focused on exceptional customer service to meet the needs of the children, youth, adults, and seniors utilizing our physical or online services. We continue to be agile in our mandate to meet the needs of the residents of Oakville.

What's it like to work at Oakville Public Library?

It's challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, we commit to providing access to tangible resources and programs that inspire, encourage, and provoke thought for the residents of Oakville.

Application Process

Applications will be accepted on-line at www.opl.on.ca in the current opportunities section no later than midnight on November 13, 2025.

Equal Opportunity Employer

The Oakville Public Library is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Human Resources at oplhr@oakville.ca

Security Clearance

A Security Clearance Check will be required for all employees and volunteers of the Oakville Public Library. Successful applicants must submit the Security Check (dated within the last six months) prior to or on the first day of employment.

The Oakville Public Library endeavors to provide a safe environment for all its employees. We thank all applicants for their interest, however, only those candidates considered for an interview will be contacted.

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