It manager Offres d'emploi - Winnipeg, MB

IT Support Supervisor The IT Support Supervisor supervises a team of high performing IT Support Specialists to provide exceptional support to our group of companies. You will also provide support to users who are experiencing challenges with their computers or software. Support can be provided in person, over the phone or online. Issues range from network systems to individual desktop computers. This position is based out of our Regional Office in Winnipeg, MB.   Your contributions to the team :   Supervising a team of high performing IT Support Specialists Continuously communicating with the Director of IT about areas for improvement Troubleshooting to detect and solve technical problems Providing on-site and remote support Proactively in providing hands-on solutions Supporting MS Office Suite, Microsoft 365 and mobile devices Participating in cross-function projects Responding to user requests Providing technical guidance and timely solutions Escalating unresolved issues in a timely manner Deploying, upgrading and refreshing equipment and devices Ensuring continuous improvement of on-site service delivery   What you need to be successful :   Minimum 5 years of direct work experience in user support Minimum 3 years’ experience supervising a high performing IT support desk preferably with experience supervising remote teams Experience with Microsoft Active Directory and Office 365 administration required Experience with Microsoft SCCM and / or Intune considered an asset Experience with Ubiquiti products considered an asset Effective communication skills with individuals at all levels of the organization Able to work efficiently as part of a team as well as independently High degree of resourcefulness, flexibility and adaptability Superior time management skills, multitasking skills and the ability to prioritize tasks with minimal supervision Strong problem identification and troubleshooting skills   The perks :   Employer paid extended health, vision, and dental coverage (including family) Employee and Family Assistance Program Yearly health and wellness benefit RPP eligibility after one year Employee recognition program In-house professional development opportunities   Why Broadstreet? Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.   Powered by JazzHR