Job Title : IT Desktop Support Technician.Job Type & Location : Onsite ||.TransCanada Highway, Baie d'Urfe, H9X 3S4, Canada.
Minimum 3-5 years of strong experience providing IT Infrastructure field su...Voir plusDernière mise à jour : il y a plus de 30 jours
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Perfect for fully-fluent bil...Voir plusDernière mise à jour : il y a plus de 30 jours
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Offre sponsorisée
Veronica looking for a babysitter or nanny in Beaconsfield
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Gestionnaire d'applications TI RH | HR IT Applications Manager
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Offre sponsorisée
Operation Support Assistant
Hermont Marine Inc.Baie-D'Urfé, QC, Canada
Temps plein
The role is designed to provide.The role focuses on support tasks, not direct service coordination or scheduling, and is designed to help maintain.
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Nouvelle offre
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Trimac est bien plus qu’une simple entreprise de transport; elle est une véritable locomotive dans l’industrie des transports dont l’héritage remarquable remonte à 80 ans.Notre équipe est fière de ...Voir plusDernière mise à jour : il y a 5 jours
Job Type & Location : Onsite || Site Address : 19400 TransCanada Highway, Baie d'Urfe, H9X 3S4, Canada Requirement : 5 days a week
Job Requirements : Technical
Minimum 3-5 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
Ability to lift / move computer equipment weighing up to 50 lbs.
Expert in desk-side support and PC break / fix including basic administration of Windows O / S and MAC / Linux OS (preferred).
Usage Knowledge of TCP / IP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware, including, but not limited to
monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.
Experienced in repeat call analysis and developing preventive actions
Experienced in Problem management
Excellent written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency
Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
Experience of ticketing tools (ServiceNow / Remedy etc.),
Must haves :
Desktop imaging
Application Installation / support
Outlook issues troubleshooting
Printer related troubleshooting
Conference room management
Knowledge on ticketing tool
_ Non-Technical_
Good Customer management skill,
Good in oral and written communication
Able to interact and work with customers at different levels.
Driven and result oriented.
Passionate about the work
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision