Assignment : RQ09037 - Specialized IT Consultant - Senior
Job Title : Specialized IT Consultant - Senior
Requisition (SS) : RQ09037
Start Date : 2025-06-02
Client : Justice Technology Services
End Date : 2026-03-31
Office Location : Onsite / 720 Bay Street, Toronto
Organization : Justice Technology Services
Ministry : Ministry of Solicitor General
Business Days : 250.00
Note : This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8 : 00 AM and 5 : 00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.
Must haves :
- At least 6 years of experience with process design, business analysis and project management of applications / systems
Description
Scope
Plan and assist leading a project as part of a digital and transformation initiativeProvide leadership to project teams, external service providers and contractors e.g. vendorLead the implementation effort of a public-facing support page; advances the publication and display of Open Data; and develops and promotes LEAN processes related to technology transformation initiativesIdentify impact of change, escalate to project sponsor for decision, revise work plans, schedule, and project budget to implement approved changesAssist with coordinating ITS, JTS resources (e.g., networking team re : IP addresses, certificate generation team, domain administration group, and any other relevant parties), divisional teams, Ontario.ca, and vendor teams to support project activities (e.g., domain name, certificate signing, website publishing)Promotes OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources.Provide strategic guidance to organizations with regard to technology modernization initiatives, including analysis and enablement of major business processes through enhancements to IT.Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization's I&IT systems.The Specialized I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.Develops processes based on LEAN methodology for current and future state, including documenting value-add process steps and gapsPrepares reports and presentations including options, recommendations, implementation plans, etc.Works with clients to define the scope of a project, determine requirements, and manage the project to execute within timelinesDesigns, tests, installs and monitors new systems and develops solutions and implementation of new systemsPlans and ideates for future enhancements based on user-input; supporting ongoing technical activities and project planningAct as liaison between ITS resources, vendor and project team in resolving technical issues / concerns; monitors production use and recommends improvementsLeads and conducts business analysis to assess client's business problems / opportunities and documents the business requirements in such a way that I&IT solutions can be determinedApplies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approachesSupport the testing team during system and UAT testing of the reportsProvide specialized advice and expertise to client groups and for the development of business cases and Treasury Board / Management Board of Cabinet submissions.Participate in knowledge transferParticipate in lessons-learned sessionsTouchpoints, Scrums, Project UpdatesAssignment Deliverables
Lead the implementation effort of a public-facing support page; advances the publication and display of Open Data; and develops and promotes LEAN processes related to technology transformation initiativesLead and a manage team composed of a UX designer, and web developers to deploy public-facing content for support, Open Data, and improve on content iterativelyPlans and ideates for future enhancements based on user-input; supporting ongoing technical activities and project planningAssist with coordinating ITS, JTS resources (e.g., networking team re : IP addresses, certificate generation team, domain administration group, CCPay, and any other relevant parties), divisional teams, Ontario.ca, and vendor teams to support project activities (e.g., domain name, certificate signing, website publishing)Act as liaison between ITS resources, vendor and project team in resolving technical issues / concerns; monitors production use and recommends improvementsLeads and conducts business analysis to assess client's business problems / opportunities and documents the business requirements in such a way that I&IT solutions can be determinedApplies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approachesProduce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture, as well as traceability to solution logical and physical architecturesMonitors progress, resolves problems, and reports updates to stakeholdersValue Stream Mapping (when required)A Note on the VOR Master Service Agreement
The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.The start date is subject to change based on security clearances and contract signing timelines.Experience and Skillset Requirements
Desired Skills and Experience
Project planning and management related to all phases of large-scale transformation initiatives impacting public and justice stakeholders; I&IT projects, including medium to large scale, technically complex projects across a range of enterprise technologiesUnderstanding the optimal practices for providing Information and Information Technology (I&IT) support to users utilizing digital technology and assistance during a large transformationChange management principles to facilitate business process change and manage the human factors associated with changeLeadership skills to guide the work of project staff and teamsYou can develop project plans and manage resources to ensure efficient progressYou have a proven track record delivering system development and / or implementation projects on time and on budgetYou can proactively and strategically manage the human factors associated with changeYou have change management principles and techniques to facilitate business process changeYou possess team building and leadership skills to engage the project team and ensure collaboration and focus on achieving project deliverablesYou have demonstrated interpersonal and consultation skills to communicate project deliverables and build strong project teams and client relationshipsYou have demonstrated written and verbal communication skills to resolve problems and design / deliver presentations, proposals and business casesYou can determine client requirements, make presentations, prepare proposals, business cases and tenders and write procedures, resolve conflicts, develop and sustain effective working relationshipsYou can discuss and resolve issues with stakeholders and address risks and benefits of specific solutions and recommend specific courses of actionYou can identify optimal solutions to meet client needs and provide submissions to facilitate senior level decision-makingYou can evaluate and define project management requirementsExcellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills; excellent facilitation and presentation skillsA team player with a track record for meeting deadlinesKnowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsKnowledge of operations management and security and emerging technologies to assess client needs, lead projects, and provide expertiseKnowledge of technical standards, principles, and best practices to ensure client needs are optimally met by the solutions and services being implemented, and to validate vendor advice at all stages of a projectKnowledge of software development platforms, development methodologies, technical standards with respect to software architecture and design (multi-tier models), technical infrastructure requirements, cloud technologies etc.Knowledge of IT security requirements, and best practices in implementing high availability solutions with requirement of hosting solutions with high sensitivity and confidentiality ratingsKnowledge of resource management approaches and financial management to develop and manage budgetsWorking knowledge of I&IT and computer protocols and frameworks specific to the program system(s) currently in useWorking knowledge of Microsoft Office (MS Word, Excel, Outlook), and Microsoft Project software packagesResumes Evaluation / Criteria :
Criteria 1 : Project Management Skills - 45 Points
8+ years' experience in business analysis and project management (combined)Experience leading and managing cross-functional teams (e.g. UX designer, web developer, contact center staff) to deploy public-facing content for support, Open DataExperience operating in an agile and product-based methodology to iterate on deployments rapidlySuccessful resolution skills to resolve issues with stakeholders and address risks and benefits of specific solutions and recommend specific courses of actionLiaison as the technical and business advisor / expert on all aspects of project deliverablesStrategic ability to identify optimal solutions to meet client needs and provide submissions to facilitate senior level decision-makingProven success in creating and maintaining a detailed project schedule and / or integrated plan.Knowledge of appropriate strategies related to change management, during all stages of projects concept, definition, planning, implementation and close-outExperience in managing the implementation activities associated with large projects in an I&IT environmentCriteria 2 : Business Analysis and Technical Skills - 40 Points
Knowledge of BABOK (Business Analysis Body of Knowledge) certification and / or demonstrated knowledge with the key BABOK concepts, tasks, techniques and skills; knowledge of LEAN principles and applying LEAN to processesDemonstrated experience in creating Business Cases, Business Requirements Document, other Business requirements artefacts and testing documentationDocumentation skills for business requirements and validate with business clientsAbility to design and create technical specifications of the reports and validate with stake holdersWorking experience in defining and validating test cases to ensure the requirements are metDemonstrated experienced in unit testing, system testing and acceptance testingDemonstrated experience in solution design and architectureHands on experience in various project and product delivery methodologies such as :Agile
WaterfallIterative AgileProduct managementCriteria 3 : Communication Skills - 10 Points
Demonstrated excellent oral and written communication skills, Interpersonal and consultative skills, Facilitation skillsExperience crafting executive-level presentation to brief leadershipDemonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for productionPresentation skills, writing skills, Negotiating skillsDemonstrated experience in negotiating with business stakeholdersExperience in documenting project status reports, project tracking for resources, finances, progress, issues and risksCriteria 4 : Public Sector Experience - 5 Points
Has experience in public sector organizations