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Manufacturing Infrastructure Support Technician
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saint_gobain_groupCanadá , OntarioContamos com você para
The Manufacturing Infrastructure Support Technician position will join a new team dedicated to developing, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American facilities. This position will be responsible for regional implementation and maintenance of an IT infrastructure in compliance with standards developed by Saint Gobain Technology Services. The manufacturing IT infrastructure can be unique to each plant and business requiring a strong understanding of plant processes to avoid unnecessary interruption or downtime. In this role, traditional IT infrastructure skills will be leveraged to support OT and manufacturing 4.0 initiatives.
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Responsibilities :
Administration and Support of Local Resources :
- Provide comprehensive support, management, development, implementation, and troubleshooting for all local data rooms both remotely and on-site within the designated region.
- Perform tasks such as racking, stacking, and cabling of IT servers, storage, and associated equipment.
- Install, configure, and maintain various IT systems and technologies, including MS Windows workstations and servers, Red Hat Linux servers, storage appliances / SAN, VMware, VEEAM, Veritas NetBackup, Lansweeper, CyberX industrial network monitoring, Palo Alto firewall rulesets, and HP / Aruba switches.
- Utilize Service Now IT Service Management (ITSM) to track incidents through completion and documentation stages.
- Troubleshoot and resolve incidents promptly, ensuring that managed infrastructure is consistently monitored for uptime, capacity, utilization, and proper handling of service requests, including major or minor changes, from recording to implementation.
Customer Relations :
Manufacturing IT Infrastructure Management :
Qualifications :
Um pouco mais sobre nós
WHO ARE WE?
Saint-Gobain, one of the world’s largest building materials companies and manufacturer of innovative material solutions, helps create great living spaces by combining comfort and sustainability. For more than three-and-a-half centuries, Saint-Gobain has been enhancing the wellbeing of people everywhere, whether it’s by addressing climate change, delivering true sustainable development, advancing the information revolution, participating in medical breakthroughs or playing a vital role in space exploration. Focusing on the intersection of people, innovation and purpose, Saint-Gobain helps to address the needs of today and the challenges of tomorrow – offering employees the opportunity to invent themselves and reshape the world.
Política de privacidade
Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).