Info technology Offres d'emploi - Thunder Bay, ON

About MIR Digital :

At MIR Digital, we're more than a company-we're a collective of innovators, builders, and change-makers. We believe in empowering our team members to shape their own success while contributing to meaningful projects that drive business transformation. With a growing network of skilled professionals, we're committed to delivering impactful digital solutions that empower our clients to excel in an ever-evolving world.

Founded with a mission to redefine the digital landscape, MIR Digital has become a trusted partner for organizations seeking cutting-edge IT and business solutions. Our team thrives on collaboration, expertise, and a shared vision for achieving exceptional results.

This is your opportunity to join a forward-thinking team and build your career with MIR Digital.

We are looking for an experienced Account Manager to manage and grow relationships with enterprise clients in the Financial Services or Telecommunications sectors. This role focuses on delivering top-notch technology services and staffing solutions to help our clients achieve their business objectives.

Key Responsibilities :

Client Relationship Management

Act as the primary point of contact for enterprise clients in Financial Services or Telecommunications, with a focus on technology services and staffing needs.

Develop trusted relationships with senior client stakeholders, including IT & Procurement leaders.

Gain an in-depth understanding of client business objectives, technology requirements, and talent challenges to provide tailored solutions.

Account Growth & Strategy

Identify opportunities to expand technology services and staffing offerings within existing accounts.

Develop and execute strategic account plans to achieve revenue growth and client satisfaction.

Collaborate with internal teams, including technology delivery and staffing specialists, to ensure alignment with client goals.

Service Delivery Oversight

Oversee the delivery of technology projects and staffing services, ensuring high-quality outcomes.

Work closely with recruitment teams to provide the best-fit talent for client needs.

Manage escalations and proactively address client concerns to ensure long-term satisfaction.

Reporting & Insights

Regularly analyze account performance and provide detailed reports on service delivery, recruitment metrics, and overall value.

Offer data-driven insights and recommendations to enhance client outcomes in technology adoption and workforce strategies.

Qualifications : Experience

Minimum 5 years of experience in account management, client success, or a related role, with a focus on technology services or recruitment solutions.

Proven success managing large enterprise accounts in Financial Services or Telecommunications.

Skills

Strong understanding of technology services (e.g., digital transformation, cloud, software development) and recruitment processes.

Exceptional communication and interpersonal skills, with a talent for influencing decision-makers.

Demonstrated ability to manage complex, multi-stakeholder accounts and deliver exceptional results.

Proficiency in identifying and addressing client talent acquisition challenges through tailored recruitment strategies.

Education

Bachelor's degree in Business, Technology, HR, or a related field (MBA or equivalent is a plus).

Technical Proficiency

Familiarity with enterprise technology stacks and recruitment platforms

Proficient in CRM tools

What We Offer :

Competitive salary with performance-based incentives.

Comprehensive health and wellness benefits.

Opportunities for professional development in technology and talent acquisition.

A dynamic, inclusive work environment that fosters growth and innovation.

Why Join MIR Digital?

At MIR Digital, we foster a culture of innovation, collaboration, and professional growth. We offer competitive benefits, opportunities to work on impactful projects, and a chance to be part of a team that values creativity and excellence.