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Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities
General Responsibilities :
- Train, monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through’s to ensure restaurant is ready to open / close and / or rush-ready.
- Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains / exceeds all customer service standards.
- Follow up and ensure resolution of guest-related issues as needed.
For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management. We'd love to learn about you - apply today!
Why work for us?
Must have reliable transportation