Implementation coordinator Offres d'emploi - Montréal, QC

Bilingual Implementation Project Coordinator Remote

Our client in the printing industry is seeking two skilled professionals to oversee the coordination and tracking of equipment and order deliveries. These roles will focus on essential functions such as equipment monitoring predelivery and delivery coordination and detailed reporting ensuring smooth project management across client sites and effective communication with key contacts.

What is in it for you :

Hourly salary of $32.60.

12month contract.

Fulltime position : 37.50 hours per week.

Weekday schedule from 8 : 00 am to 4 : 30 pm.

Enjoy the flexibility of remote work.

Join a passionate and inclusive team of professionals.

Responsibilities :

Equipment Monitoring : Track individual orders through IMP1 manage escalations for delayed orders verify equipment accuracy and address any issues. Perform quality checks on ValueQuix orders maintain the XOS Order Tracking Spreadsheet (Shipping Log) and coordinate with carriers for scheduling zone runs and problem resolution.

PreDelivery Coordination : Schedule and conduct site walkthroughs confirm site readiness and verify availability of customer resources. Arrange for training and installation teams (Analyst 3rd party / Work Nexus Superior) and distribute necessary materials including asset tags and installation documentation. Support the Implementation Manager and / or Implementation Lead with procedural guidance and escalations as needed.

Delivery Coordination and Communication : Serve as the primary contact for daily implementation planning and escalations ensuring equipment delivery accuracy and addressing any defective devices. Oversee training for onsite implementation resources including carriers 3rdparty installers and trainers. Manage delivery training and installation confirmations with client contacts coordinate the removal of disposed equipment and finalize device status in XSM.

Reporting : Adhere to Black Belt project process flows update Site Workbooks and maintain the Daily Ship Log. Conduct status calls with account teams (VSE PM GPE) to review updates on the XOS Order Tracking Spreadsheet and ensure timely entry and validation of the Asset Disposition Report within a twoday SLA. Use rolespecific tools including the Visibility Tool Atool IMP1 and Microsoft Office Suite.

What you will need to succeed :

Eligibility for governmental clearance.

High school diploma or equivalent required.

Certification A and N required.

Bachelor s degree MCSE CNE or additional technical certification (preferred).

3 years of experience in project coordination or administrative executive roles including 3 years in project management.

Strong organizational skills to manage multiple tasks and prioritize effectively.

Bilingual in English and French with excellent communication skills to engage effectively with both internal and external clients.

Strong problemsolving and analytical skills with a focus on customer satisfaction.

Proficiency in Microsoft Excel for tracking and reporting with attention to detail for reporting exceptions.

Able to work independently and contribute positively in a team environment.

Effective negotiation and presentation abilities with experience in adapting to change under pressure.

Willingness to travel as needed and ability to work from a virtual office setup.

Why Recruit Action

Recruit Action (agency permit : AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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