Implementation analyst Offres d'emploi - Brampton, ON

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

The Intake and Demand Portfolio Analyst is responsible for managing the front end of the project lifecycle and aligning demand with strategic priorities and delivery capacity. This role ensures that new requests are evaluated, prioritized, and integrated into the broader portfolio with a clear understanding of resource availability and business value. We are open to hire for our Calgary or Greater Toronto Area Location.

What you'll do:

• Intake Management & Evaluation
  • Serve as the primary point of contact for new project and initiative requests entering the PCO intake funnel.
  • Evaluate submissions for completeness, strategic alignment, and readiness for prioritization.
  • Maintain intake records in the PCO Kanban system, ensuring transparency and traceability.
  • Collaborate with requestors to clarify business needs and gather supporting documentation.
• Demand Planning & Prioritization
  • Analyze incoming demand against available capacity, funding, and strategic objectives.
  • Facilitate prioritization forums and support decision-making by providing data-driven insights.
  • Partner with Finance, Architecture, and Delivery teams to ensure demand is feasible and aligned with enterprise goals.
  • Track and report on demand trends, bottlenecks, and emerging needs across business units.
• Stakeholder Engagement & Communication
  • Build and maintain trusted relationships with key stakeholders across departments.
  • Act as a liaison between business units and the PCO team, ensuring consistent engagement and communication.
  • Lead intake and demand discussions, ensuring alignment and shared understanding of priorities.
• Portfolio Analysis & Reporting
  • Support portfolio balancing by analyzing intake volume, demand forecasts, and delivery capacity.
  • Generate reports and dashboards that inform leadership on portfolio health, risks, and opportunities.
  • Provide insights to support mid-year and annual planning cycles.
• Process Improvement & Enablement
  • Continuously refine intake and demand management processes to improve efficiency and stakeholder satisfaction.
  • Contribute to the development of training materials and communication strategies.
  • Support the adoption of intake and demand tools and templates across the organization.
• Cross-Functional Collaboration
  • Work closely with other Portfolio Analysts, Project Managers, and Architecture teams to ensure smooth handoffs from intake to delivery.

What you bring:

• 3–5 years of experience in portfolio management, business analysis, or project intake/demand planning roles.
• Experience working in a Portfolio and Communications Office (PCO) or similar governance structure is preferred.
• Technical Skills
  • Proficiency in portfolio management tools (e.g., Jira, ServiceNow, or similar).
  • Strong understanding of intake-to-delivery workflows and demand management frameworks.
  • Ability to analyze and interpret data to support prioritization and planning decisions.
  • Familiarity with financial planning, capacity modeling, and resource forecasting.
• Analytical & Communication Skills
  • Excellent analytical and problem-solving skills with a strategic mindset.
  • Strong written and verbal communication skills, with the ability to engage stakeholders at all levels.
  • Ability to translate complex business needs into structured intake and demand documentation.
• Collaboration & Leadership
  • Proven ability to build relationships and influence across cross-functional teams.
  • Comfortable facilitating meetings, prioritization forums, and stakeholder discussions.
  • Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment.
• Other Attributes
  • Detail-oriented with a commitment to process improvement and operational excellence.
  • Adaptable and proactive in identifying and addressing gaps in intake and demand processes.
  • Passion for enabling strategic alignment and delivering business value through portfolio governance.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we now what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 317833