Help desk technician Offres d'emploi - Surrey, BC
Dernière mise à jour : il y a 10 heures
Craving a dream job? Join one of Canada's Top Employers.Purdys Chocolatier is delighted to have been voted by our employees as one of.
This esteemed award is a testament to the rich texture of our h...Voir plusDernière mise à jour : il y a plus de 30 jours
Education : Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.
Take, cancel and change room reservations.Provide informati...Voir plusDernière mise à jour : il y a plus de 30 jours
The Burnaby School District is recruiting for.This position services, upgrades, installs, repairs and inspects heating and ventilation systems to ensure a safe and healthy environment in District b...Voir plusDernière mise à jour : il y a 6 jours
We are looking for a Helpdesk Engineer with rock-star customer service skills and technical skills to help design and support the servers and network infrastructure of our clients.Not only do you n...Voir plusDernière mise à jour : il y a plus de 30 jours
Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.
Take, cancel and change room reservations.Provide information on hotel...Voir plusDernière mise à jour : il y a plus de 30 jours
Answer phone, book and change appointments, perform sales transactions.Provide team members with daily appointment bookings and ensure timeliness.
Ensure the boutique / spa is clean, organized and inv...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you a red seal roofer, TQd roofing technician, been on the tools or servicing roofs most of your life, and are looking for a less physically demanding job? Would you like to take the immense kn...Voir plusDernière mise à jour : il y a 10 heures
Gold’s Gym Port Coquitlam is hiring a part-time Gym Receptionist, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!.About Gold’s Gy...Voir plusDernière mise à jour : il y a plus de 30 jours
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Register arriving guests and assign rooms.
Process group arrivals and departures.Take, cancel and ch...Voir plusDernière mise à jour : il y a plus de 30 jours
The GSD Representative must be welcoming, knowledgeable, energetic and professional at all times as they are often the first impression for guests visiting the facility.
Handling reservations for te...Voir plusDernière mise à jour : il y a plus de 30 jours
Certification from a recognized program would be an asset, as would experience working with children of elementary age.Interested candidates should submit resume and cover letter to the principal, ...Voir plusDernière mise à jour : il y a plus de 30 jours
We are looking for a general cleaner with experience.We need help with Refrigerator cleaning and Floor cleaning.Looking forward to hearing from you.Voir plusDernière mise à jour : il y a 27 jours
You are a self-motivatedachiever who gains satisfaction from providing excellent customer service andthrives in a high-paced team environment.
This role includes handling servicerequests, incident m...Voir plusDernière mise à jour : il y a plus de 30 jours
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At Peterbilt Pacific, we st...Voir plusDernière mise à jour : il y a plus de 30 jours
With an entrepreneurial spirit, people-focused mindset, and mission-driven approach, Venturis and its companies have achieved continued growth across North America.
Today, the Venturis group of comp...Voir plusDernière mise à jour : il y a plus de 30 jours
Nordel Court, Delta, BC, V4G 1J9.Day shift) Monday to Friday between 6am – 3pm.Take your career to new heights and join.Canada and Europe! Our trailer leasing, rental, maintenance, and repair servi...Voir plusDernière mise à jour : il y a plus de 30 jours
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IT Help Desk Team Lead
Purdys Chocolatier2777 Kingsway, Vancouver, BC V5R 5H7, CanadaIl y a plus de 30 jours
Salaire
66 000,00 $CA – 70 000,00 $CA par an
Description de posteDiploma in Computer Science, or equivalent experience 5+ years of experience supporting IT services 2 years in an IT support team management role is an asset Experience managing cloud-based products such as Office 365, Sophos, Adobe Creative Cloud, Workspace One and managing service management solutions (Freshservice) Understanding of networking concepts and protocols (VPN, DNS, WAN, LAN, RDP etc.) Excellent communication and interpersonal skills Ability to be on-call outside of regular business hours on a rotating basis Must possess a valid BC driver's license and have access to a vehicle for travel between locations. Extended Health & Dental Plan, Health Spending Account Sickness and Disability Plans RRSP Matching Program Profit Sharing depending on achieving the business goals Active Lifestyle Program Tuition Reimbursement Employee discount, and much more
Craving a dream job? Join one of Canada's Top Employers.
Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trus t, and supportive work environment.
Job type : Full-time, permanent
Expected salary range : $66,000 – $70,000 per year
Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so.
We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds.
We’re looking for an IT Help Desk Team Lead to join our IT team based in Vancouver, BC. This individual will report to the IT Operations Manager.
Job Overview : The Help Desk Team Lead oversees daily help desk operations to ensure efficient resolution of technical issues and high customer satisfaction. This role involves overseeing the team of help desk analysts, driving help desk initiatives, managing escalations, implementing best practices to enhance service delivery, and overall IT support.
You will have the opportunity to :
- Oversee the workload of help desk analysts, managing both incoming issues and ongoing projects. Assign tasks appropriately, ensuring clear communication and consistent response times across the team to stakeholders
- Uphold established service level agreements, develop help desk coverage schedules and report key performance indicators
- Act as the first point of contact for stakeholder escalations, re-route issues as required , ensuring high-risk and security issues are escalated to the IT Leadership Team
- Provide ownership over the service management system, develop process improvements and create / update documentation for the internal knowledge base
- Maintain hardware inventory and software licensing ; adhere to a budget for upgrades, renewals and break / fix situations ; install and configure computer hardware and workstations ; and support application software upgrades and preventative maintenance
- Contribute to incident response, specifically owning company-wide communication during unplanned incidents
- Contribute to security planning and uphold PCI / security standards across the organization
You will be a good fit if you :
Get ready to enjoy :
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We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview.
We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at [email protected] . We're here to help!
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