Part-time Help desk Offres d'emploi - Toronto, ON
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Help desk • toronto on
- Offre sponsorisée
Associate, Fixed Income Trade Desk Support
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BMO Financial GroupToronto, ON, CanadaApplication Deadline :
02 / 21 / 2025
Address : 100 King Street West
Job Family Group :
Customer Shared Services
ACCOUNTABILITES
A. Product & Process
- Manage, monitor and complete a complex portfolio of work for the fixed income business.
- Accountable for the execution of assigned on-desk trade support activities in a timely, efficient basis with a high level of accuracy, supporting numerous desks where volume is high and where errors can be costly.
- Book, validate and amend trades, affirm and allocate trades, review trade discrepancies and follow up with clients, perform trade and position reconciliations.
- Manage all error queues and ensure trades flow to their intended destination.
- Assist with incoming client affirmation inquiries.
- Manage a very busy team email box to ensure action is taken on all.
- Support the resolution of discrepancies / exceptions, escalating to management as required.
- Act as back-up to other team members functions in the event of absence or vacancy.
- Resolve discrepancies / exceptions that come in from clients, settlements team, front office and other support groups.
- Build productive relationships within the LOB and other areas through responsiveness and support. Proactively work with others (i.e. on own team, shared services centre, other operational areas, or with the internal business partner and / or customer) to ensure delivery of timely, quality and efficient fulfillment activities.
- Act as a primary liaison between line of business (LOB) and other areas.
- Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures.
- Provide input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new / revised products, services and processes. Suggest and assist to implement improvements and / or automation on team functions.
- Work in a very close team with shared functions and shared email.
- Ability to work non-standard hours depending on the needs of the business at different times.
KNOWLEDGE AND SKILLS
Knowledge
Skills
Salary : $54,500.00 - $101,500.00
Pay Type : Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : BMO Total Rewards .
About Us
At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at BMO Careers .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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