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- Whitby, ON
- functional consultant
Functional consultant Offres d'emploi - Whitby, ON
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Functional consultant • whitby on
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We believe in People, Process and Technology – fundamental pillars for success that we preach to our customers, and we live ourselves! The People part is where you come in because we believe our team members are the very best at what they do and are fundamental to our continued growth and customers success.
Provance is a place where you will have the opportunity to work to your full potential. It’s a place where you can be proud of the work that you do, where your colleagues will be proud of you and where what you do on a daily basis will have a direct impact on our growth.
We provide a flexible work culture, where you can work from home and / or from our cool offices. Most of our team members mix it up!
So, what are you waiting for? We can’t wait to meet the next member of the Provance team.
About the role :
Your primary responsibility will be to work on projects to successfully configure and implement Provance’s flagship product ServiceTeam, built in Microsoft Power Platform, to meet client specific requirements for IT Service and Asset Management. You are an excellent listener and communicator and will be responsible for the project from Kick-Off to Go-Live. You will harness your skills as a business analyst and passion for implementing projects using the Microsoft Power Platform. This includes leading requirement gathering sessions, identifying and documenting client’s needs, and ensuring continuity and traceability of requirements throughout the project lifecyle.
This is a technical role, where you are the expert and have the ability to translate technical requirements to customers desired ITSM / ITAM business value and helping us drive our customer success in international markets.
Our ideal candidate brings experience in the ITSM industry and a passion for technology, technical acumen related to Microsoft cloud solutions (Dynamics 365, Power Platform, Azure), positive enthusiasm, refined communication skills, and a hunger to achieve more. You have at least 5 years of similar experience, working in a collaborative team environment, engaging directly with customers in a business-to-business technical role.
Location :
- United States or Canada - must be a citizen of the United States or Canada
- Fully Remote or Hybrid if located in the Ottawa, Ontario, Canada area.
Experience :
About you :
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