- Recherche d'emploi
- Dieppe, NB
- entry level operations management
Entry level operations management Offres d'emploi - Dieppe, NB
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Royal Bank of Canada>MONCTON, CanadaJob Summary
Job Description
What is the role?
As an Operations Specialist within the CARDs EAC Team your primary responsibility is providing professional, attentive, and accurate information on credit card policies and procedures to internal service partners over the phone. In addition to your phone role, you will also be expected to perform non phone fulfillment activities as we support our various partners in meeting Service Level Agreements. This is a full time and shift oriented role offering flexible work arrangements on a National Team. If you have strong communication skills, are inquisitive and looking for a fast-paced team environment, we want to hear from you!
What will you do?
- Deliver accurate information and guidance related to Credit Card products / procedures / policies at first point of contact
- Utilize all available resources to deliver accurate and efficient problem resolution
- Demonstrate strong analytical skills coupled with an innate ability to multi-task
- Fulfill a variety of credit card-related client requests in a timely and accurate manner (through CART and other channels)
What do you need to succeed?
Must-have
Nice-to-have
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, achieving success that is mutual.
Job Skills
Additional Job Details
Address :
YORK MILLS CENTRE, 10 YORK MILLS RD : TORONTO
City : TORONTO
Country : Canada
Work hours / week : 37.5
Employment Type : Full time
Platform :
PERSONAL & COMMERCIAL BANKING
Job Type : Regular
Pay Type : Salaried
Posted Date : 2025-02-12
Application Deadline :
2025-02-26
Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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