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Dernière mise à jour : il y a 9 jours
Entry Level Remote Customer Service Representative (Alberta)

Entry Level Remote Customer Service Representative (Alberta)

MCI, LCAB, CA
15,00 $CA par heure
Télétravail
ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (ALBERTA).We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing...Voir plusDernière mise à jour : il y a plus de 30 jours
Sales & Customer Service Opportunity | Start Now and Work from Home!

Sales & Customer Service Opportunity | Start Now and Work from Home!

Globe Life AIL : Cathy BraundParkland County, AB, CA
Télétravail
Quick Apply
Ready for an unlimited opportunity that will change your life? Want to work from home and create a legacy for your family? Read on as we're hiring this week to start right away.Work from home, work...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote iOS Engineer Intern

Remote iOS Engineer Intern

AutodeskRemote, Alberta, CAN
75,00 $CA par heure
Télétravail
Temps plein
As an iOS Engineer, you’ll tackle difficult and interesting challenges and help build and improve the core field experience of Autodesk's construction wing and our stacks are diverse, so you will g...Voir plusDernière mise à jour : il y a plus de 30 jours
Quality Assurance Manager (Remote - Quebec / Ontario)

Quality Assurance Manager (Remote - Quebec / Ontario)

Gilead Sciences Canada, Inc.Alberta, Canada
77 000,00 $CA – 125 000,00 $CA par an
Télétravail
Temps plein
At Kite, we are at the forefront of immunotherapy and engineered T cell therapy.We are helping change the paradigm of cancer treatment and we are revolutionizing individually tailored treatments.Th...Voir plusDernière mise à jour : il y a plus de 30 jours
Work at Home Data Entry Agent - Part Time

Work at Home Data Entry Agent - Part Time

UsaSurveyJobBoardStrathcona County, Alberta, ,
Télétravail
Earn at Home by Taking Polls - Data Entry Clerk - Customer Service Rep - Work at Home & Part Time.We offer you the opportunity to. At this job, you will be performing various tasks such as data entr...Voir plusDernière mise à jour : il y a 19 jours
Writer / Journalist Internship Part-Time In Worldwide - Remote Worldwide

Writer / Journalist Internship Part-Time In Worldwide - Remote Worldwide

Borgen ProjectYellowhead County, Canada, CA
Télétravail
Temps partiel +1
Are you passionate about making a difference in the world? Look no further!The Borgen Project is an international organization that works at the political level to improve living conditions for peo...Voir plusDernière mise à jour : il y a 9 jours
Entry Level Sales Representative - Remote (Training Provided)

Entry Level Sales Representative - Remote (Training Provided)

Cornerstone Protection GroupLeduc, AB, CA
Télétravail
We are looking for entry-level life insurance agents! We can help you get your license this week and have you protect families in your local area! Company Offers : Inbound lead system Remote S...Voir plusDernière mise à jour : il y a plus de 30 jours
Sales Manager (Work From Home With Flexibility)

Sales Manager (Work From Home With Flexibility)

AO Globe LifeAB, CA
Télétravail
Quick Apply
Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We’re seeking driven individuals who are passionate about he...Voir plusDernière mise à jour : il y a plus de 30 jours
Outside Sales Executive - Edmonton

Outside Sales Executive - Edmonton

Just Eat Takeaway.comCanada, AB Remote
47 000,00 $CA – 60 000,00 $CA par an
Télétravail
Temps plein
Expand consumer choice through new restaurant acquisition with the best local restaurants in your territory.You’ll be on the lookout for the hottest restaurants in town and take responsibility for ...Voir plusDernière mise à jour : il y a plus de 30 jours
Quality Assurance Manager (Remote - Quebec / Ontario)

Quality Assurance Manager (Remote - Quebec / Ontario)

Gilead SciencesAlberta, Canada
95 000,00 $CA par an
Télétravail
At Gilead, we’re creating a healthier world for all people.For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapi...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Options Trading Job in Lake Louise, AB | Full Time

Remote Options Trading Job in Lake Louise, AB | Full Time

Maverick TradingLake Louise, AB, Canada
500 000,00 $CA par an
Télétravail
Temps plein
Remote Options Trading Job at Maverick Trading.Maverick Trading, a 26-year old Entry Level Equity firm is looking to hire experienced and entry-level equity and equity and option traders.We are a g...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Remote - Test Products - $25-$45 per hour

Remote - Test Products - $25-$45 per hour

OCPAAlberta, CA
45,00 $CA par heure
Télétravail
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Voir plusDernière mise à jour : il y a plus de 30 jours
Medical Science Liaison - Western Canada (BC AB SK MB)

Medical Science Liaison - Western Canada (BC AB SK MB)

IncyteRemote Location, Alberta, Canada
48,06 $CA –54,91 $CA par heure
Télétravail
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...Voir plusDernière mise à jour : il y a plus de 30 jours
Application Analyst - Supply Chain - Remote

Application Analyst - Supply Chain - Remote

Aurora CannabisAlberta, Canada
67 000,00 $CA – 70 000,00 $CA par an
Télétravail
Application Analyst – Supply Chain.Job location : Remote (Ontario & Quebec).Employment type : full-time permanent.Hi, we’re Aurora Cannabis, and we’re so excited to meet you!.We’re a global cannabis ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Entry Level Financial Services – Remote

Entry Level Financial Services – Remote

Spade RecruitingAlberta, Canada
55 000,00 $CA par an
Télétravail
Temps plein
Quick Apply
AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.That's what makes ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Data Entry Clerk (Remote)

Data Entry Clerk (Remote)

ApexFocusGroupWood Buffalo, AB, Canada
850,00 $CA par semaine
Télétravail
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Data Entry experience needed.Data Entry Clerk Work From ...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Data Research Intern

Remote Data Research Intern

FocusGroupPanelBeaumont, Alberta, Canada
Télétravail
Temps partiel
Remote Work From Home Data Entry Clerk for Entry Level Position.Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, wo...Voir plusDernière mise à jour : il y a plus de 30 jours
Work from Home- Call Center Agent in the Travel Industry

Work from Home- Call Center Agent in the Travel Industry

American Express Global Business TravelCanada, Alberta
15,00 $CA par heure
Télétravail
Temps plein
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success a...Voir plusDernière mise à jour : il y a plus de 30 jours
Entry Level Benefit Representative (Fully Remote)

Entry Level Benefit Representative (Fully Remote)

American Income Life AO - Justine JansenAB, CA
50 000,00 $CA par an
Télétravail
Quick Apply
Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals.And, in 2020, ...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Commercial Insurance Account Executive (Producer)

Remote Commercial Insurance Account Executive (Producer)

Impact RecruitmentRemote, Alberta, Canada
80 000,00 $CA – 120 000,00 $CA par an
Télétravail
CDI
Utilize a consultative approach to market and sell commercial insurance products.Actively initiate contact with potential new business opportunities. Pursue leads and inquiries diligently.Evaluate c...Voir plusDernière mise à jour : il y a plus de 30 jours
Entry Level Remote Customer Service Representative (Alberta)

Entry Level Remote Customer Service Representative (Alberta)

MCI, LCAB, CA
Il y a plus de 30 jours
Salaire
15,00 $CA par heure
Type de contrat
  • Télétravail
Description de poste

POSITION OVERVIEW

ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (ALBERTA)

We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.

Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Our entry-level Contact Center Representatives are responsible for the following tasks :

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT?

MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
  • CONDITIONS OF EMPLOYMENT

  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

    Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.

    JUST A FEW OF THE BENEFITS

  • Medical, Dental, and Vision Coverage Options
  • Paid Time-Off
  • Advancement Opportunity
  • Fun, Engaging Work Environment
  • Casual Dress Code
  • Cash and Prize Contests
  • PHYSICAL REQUIREMENTS

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

    REASONABLE ACCOMMODATION

    It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

    DIVERSITY AND EQUALITY

    At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

    MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

    MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

    ABOUT MCI (PARENT COMPANY)

    MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

    In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands : MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

    DISCLAIMER

    The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

    The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

    REGARDING COVID-19

    As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.

    Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.

    REGARDING MASKS

    To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.

    For more information on MCI’s response to COVID-19 please visit .