Economics major Offres d'emploi - St. Thomas, ON

Requisition ID : 208788

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The team

Scotiabank’s Global Technology Services (GTS) - Major Incident Office (MIO) is responsible for handling significant business and brand impacting incidents globally. We collaborate with business & technology stakeholders along with key subject matter experts to mitigate / avoid critical outages. The team is accountable for implementing industry best practices at the enterprise level to ensure consistent execution of processes.

You’ll be responsible for driving the recovery of major incidents, managing business and IT stakeholders’ communication, and working with Subject Matter Experts to identify ongoing risks and devise a plan to mitigate those risks. While this is not a shift-based role, you are required to be available 24x7 to handle any major outages during your designated on-call week.

Is this role right for you?

• You will join the highly skilled MIO team, which has been spearheading IT stability by delivering consistent results and earning the confidence of the business as a trusted partner for all critical outages.
• You will collaborate with various support teams and vendor partners to devise the shortest resolution path by establishing strong command and control over the bridge.
• You will send consistent and timely communication to business and IT stakeholders.
• You will conduct post-incident reviews and drive the teams to identify root causes, lessons learned, and a plan to prevent the recurrence of similar incidents.
• You will provide improvement opportunities in the existing enterprise process.

Do you have the skills that will enable you to succeed in this role?

What's in it for you?

Work conditions : Hybrid

LI-Hybrid

Location(s) : Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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