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Assist training program planning, execution, and delivery management – both virtual and in-person.
Run Excel reports on Workday and other systems and is able to visualize the data via Excel using formula to help identify trends, issues, and / or possible improvements.
Assist with initial logistics and team coordination, scheduling, sending invitations, enrolling learners, managing the training calendar, offering in-training support, sending post-training surveys, closing gaps, and showing results.
Provide technical support to virtual training webinars, primarily Zoom. This includes in-training troubleshooting, recording virtual sessions and edit recording.
Design, develop, and manage training effectiveness surveys. Provide recommendations by using data from surveys or from reports that would improve the training design and delivery, and end user experience.
Manage the Tech Learning Portal, an internal training delivery platform.
Utilize the Workday Learning Management System (LMS), SharePoint sites, and other internal systems for training effectiveness by capturing appropriate data.
Works closely with training team and other internal teams to improve processes and document changes that are implemented by leveraging qualitative and quantitative data analysis.
Assist training material design and documentation, and act as a training tester by taking courses and offering suggestions that would improve the end user experience.
What you need to have :
Bachelor’s degree with 3+ years of working experience in corporate training implementation and measurement (Must have)
Experience with Workday or other Learning Management System (LMS) admin (Must have)
Adept at Excel, including be able to create pivot tables and comfortable using formula (Must have)
Proficient in the use of Microsoft Office Suite (Must have)
A great team player embracing collaboration across different cultures and time zones
Good organizational, written, and verbal communication skills