Document controller Offres d'emploi - Cranbrook, BC
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Document controller • cranbrook bc
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Senior Mortgage Underwriter - West
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The HR ProCranbrook, BC, BC, ca- Temps plein
This is a remote position.
Our client is seeking a licensed, detail-driven Senior Mortgage Underwriter to support growing volume in a high-performing brokerage environment. This is a hands-on underwriting role focused on structuring, submitting, and advancing files through approval and funding—while delivering a client experience that protects the team’s 5-star reputation. The successful candidate must reside and work within the PST or MST time zone (with preference for candidates licensed in Alberta). With 27+ years of lending experience, the Team Lead is committed to building a strong, collaborative team that learns continuously, works efficiently, and genuinely enjoys the work.
As an integral part of the team, there is also an opportunity to underwrite and fund a small number of your own files, maintaining a modest personal book of business alongside core underwriting responsibilities.
Key Responsibilities
Underwrite 15+ files per month (applications and pre-approvals) through Finmo, with administrative support and CRM automation in place to streamline client updates and document collection.
Drive deals from “live” to close—secure lender approval, manage conditions, and proactively resolve issues to keep files moving and timelines on track.
Communicate clearly and professionally with clients, lenders, and internal stakeholders, escalating risks, gaps, or concerns early.
Deliver a 5-star client experience through responsiveness, accuracy, and calm confidence—ensuring clients feel informed, supported, and well cared for at every stage.
Requirements
3+ years of mortgage industry experience, with a demonstrated high-level understanding of the end-to-end underwriting process.
Strong underwriting expertise, including product knowledge, rental offset calculations, and debt consolidation.
Familiarity with a broad lender landscape, including A, B, and private lenders.
Exceptional communication and interpersonal skills (verbal and written), with the confidence to pick up the phone when needed.
Highly organized and detail-obsessed (in the best way) - takes full ownership to ensure accuracy, compliance, and smooth file flow.
High integrity and discretion, with the ability to handle confidential client information professionally.
Strong technical proficiency, including fast, accurate typing and comfort working across mortgage/CRM documentation systems.
Able to work independently and collaboratively, consistently meeting deadlines in a fast-paced environment.
Active BC or AB mortgage license (required).
Post-secondary education in a related field (asset).
Benefits
Why Our Client:
● They have invested heavily in industry-leading technology, with custom ChatGPT integrations for meaningful application onboarding preparation tools for the Underwriter, a great CRM, and membership-based tools to assist in managing and finding the best client solutions.
● The Sr Underwriter position will have full-time admin support to assist in organizing incoming client documents, preparation & submission of client e-signature packages, Solicitor follow-up, and compliance uploads.