Directeur général Offres d'emploi - Longueuil, QC

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. The location is Four Seasons Hôtel Montréal, a vibrant centrepiece in the Golden Square Mile.

À propos de Four Seasons

Le Four Seasons Hôtel Montréal offre une expérience luxueuse et élégante, avec des avantages et une culture d’entreprise axés sur l’excellence et le service client. Nous cherchons un Directeur général du restaurant qui partagera notre passion pour l’excellence et qui saura créer une expérience mémorable pour nos employés et nos invités.

What You Will Do

• Supervise the daily operations of the restaurant, bar, and lounge while ensuring service excellence aligned with Four Seasons standards.
• Maintain strong floor presence, build relationships with regular guests, and welcome new clientele.
• Handle guest complaints with professionalism, guiding the team toward a service-first mindset.
• Collaborate with the Executive Chef and key leaders (operations, sommelier, culinary) to design unique menus, wine programs, and guest experiences.
• Uphold the identity of Marcus as an independent and innovative F&B concept.
• Define and implement the restaurant’s long-term strategy in line with brand positioning.
• Contribute to marketing initiatives and promotions to increase visibility and drive revenue growth.
• Monitor labor, inventory, and purchasing costs, implementing creative solutions to optimize profitability.
• Oversee planning and execution of reservations, special events, and peak service periods.
• Prepare and manage annual budgets in collaboration with Finance and the General Management team.
• Recruit, train, coach, and evaluate managers and employees while fostering a culture of mentorship and growth.
• Build a collaborative, motivating, and open work environment that encourages learning and teamwork.
• Maintain clear communication with the team and ensure effective coordination with other hotel departments.
• Ensure compliance with health, safety, financial, and credit standards.
• Represent Marcus as the face of the concept, embodying creativity, innovation, and world-class service.

What You Bring

What We Offer

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands. Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.

Note : The content above reflects the job descriptions and responsibilities in both English and French for the role of Restaurant General Manager at Four Seasons Hotel Montreal.

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