Digital • canada
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Digital Adoption Intern
Company Description
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
Primary Function:
Around the globe, we help cities and industries manage, optimize and make the most of their
resources. We provide an array of solutions related to water, energy and materials to promote a cleaner
more sustainable world for all of us. The collective expertise and passion of our people, combined with
a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that
positively impact the environment.
The Digital Adoption Intern will be responsible for the deployment and maintenance of the VEOLIA
Asset Performance Management (APM) platform, InSight. This cloud-based platform provides
advanced data and analytics to water treatment professionals, helping them make better business
decisions, eliminate unplanned downtime, and lower operating costs.
Key Responsibilities:
The Digital Adoption Intern will be responsible for the following duties:
● Implement the VEOLIA Asset Performance Management (APM) platform, InSight, for various water
treatment applications including Reverse Osmosis, Drinking Water Ultra Filtration plants, Membrane
Bioreactor (MBR) wastewater plants, Cooling Towers, Boilers, and Wastewater plants.
● Provide expert remote technical support to Field Service Representatives, Account Managers, and
customers to enable deployments, configurations, and troubleshoot data logging to ensure data
connectivity & quality.
● Support the lifecycle of digital services including account/user management, reporting, alarms,
connectivity troubleshooting, and other maintenance activities.
● Respond to service requests within specified SLAs.
● Follow Standard Operating Procedures (SOPs) to ensure team effectiveness and consistency.
Qualifications
Bachelor’s degree in chemical/environmental/mechanical/civil engineering, Chemistry, Computer
Science, Information Technology or Data Science (or equivalent field) from an accredited university or
college
● Possess excellent written & verbal communication skills.
● Demonstrate problem-solving skills.
● Exhibit the ability to prioritize, shuffle, & organize work to meet conflicting deadlines and work in a
fast-paced environment.
● Show self-motivation, a willingness to learn, and the ability to work independently with minimal
guidance.
● Is able to work collaboratively and energetically with remote individuals and teams to support existing
and new customers.
● Good troubleshooting skills on device hardware and software.
Desired Qualifications:
● Must have Proficiency in French
● Experience with AWS (Lambda, S3), Atlassian Tools (Jira), Microsoft SQL Server, and/or Oracle
database.
● Strong interpersonal and leadership skills; Consummate Team Player; Ability to work in a dynamic
environment with a wide variety of teams and individuals in global locations.
● Knowledge of water treatment processing technologies.
● Technical subject matter expert of SaaS platform & hardware deployment and lifecycle.
● Familiarity with IIoT.
● Basic knowledge of data analytics.
Additional Information
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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