Desk Offres d'emploi - Ingersoll, ON
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Desk • ingersoll on
L2_Deskside Support
Tata Consultancy ServicesOntario, CAMedical Office Administration
Jag Dhar MedicineOntario, Canada- Offre sponsorisée
Order Picker Part Time - WOODSTOCK
The Home Depot CanadaWoodstock, Ontario, CAIT Desktop Support / Network Support / Help Desk / Field Engineer (Freelancer)(Hamilton)
Axiom TechnologiesCanada, OntarioPro Sales Associate - Leaside
BEHR Paint CompanyOntarioDialysis Unit Assistant
Tillsonburg District Memorial HospitalOntario, ON, CANCustomer Support Analyst
N. Harris Computer Corporation - CADOntario,RemoteHelp Desk Supervisor
York Region District School BoardOntario, CanadaBranch Manager
DMC RecruitmentOntario, CAApplication Engineer II
AVL TSI Canada, Inc.Ontario, CA- Offre sponsorisée
Help Desk
Adecco CanadaIngersoil, ON, CAJPC -1454 - Service Desk Analyst
ITS GlobalOntarioFront Office Assistant
On Behalf of the Employer- TWPG is recruiting forOntario, Canadamanager, inn
Hillside Haven Retirement ResidenceON, CAinformation technology (IT) support technician
Forvan Technology ServicesWoodstock, ON, CAField Technician
Net2SourceOntario, CADesk Adjuster 3
Crawford & CompanyON, CanadaService Desk Support Assistant
York UniversityOntario, CanadaHousekeeper Part Time-101020
Extended Stay AmericaOntario, CALoss Prevention Representative
CAA Club GroupON, CAL2_Deskside Support
Tata Consultancy ServicesOntario, CAResponsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents.The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe.
Level 2 generally handles break / fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates.