Data entry • saskatoon sk
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Voir plus
Saskatoon Construction and Forestry location.The Parts Person is responsible for aiding.The position entails executing parts inventory duties that bolster our Parts Business by supporting ware... Voir plus
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Voir plus
Randstad is currently seeking a highly motivated, dedicated, and detail-oriented Imaging Specialist for a critical offsite document imaging project located in the vibrant city of Saskatoon.We are a... Voir plus
As a member of the facility's FSQA team, the HACCP Specialist spends a majority of their time on the production floor completing analytical sampling and laboratory analysis, and monitoring Food Saf... Voir plus
Skilled Labourers - Key Lake Mine .Allied Partner: JCL Industrial Constructors Inc.Key Lake, located in northern Saskatchewan, the world's largest high-grade uranium mine and mill.The schedule for ... Voir plus
Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in.Our intentional culture promotes trust and participation, encouraging you to b... Voir plus
Tracing of freight, which includes looking for missing freight, looking up PODs and B/L'S, finding out when a shipment was delivered, etc.Exception reports for customers with dropped trailers – rep... Voir plus
With more than 100 sorting stations and operations across three continents,.Canada’s leader in last-mile logistics.Your Role: At the Heart of the Chain.Assistin unloading trailers and verify freigh... Voir plus
Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle.Our Field Sales teams work closely with our customers and offer a personalized face-... Voir plus
Massanutten Military Academy is seeking Entry Level Translator to join our team.The ideal candidate should have a strong command of at least two languages, excellent written and verbal communicatio... Voir plus
Dias Geophysical is seeking an experienced and results-oriented Business Development Manager to lead and coordinate sales activities.The Business Development Manager is responsible for driving reve... Voir plus
Black & McDonald's Saskatchewan team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.Repo... Voir plus
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Voir plus
Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Voir plus
Customer Service & Administrative Office Assistant.Schedule: Part Time or Full Time.We are currently seeking organized and dependable individuals for an entry level Customer Service & Admin... Voir plus
Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs.Our Executive Assistants are committed to d... Voir plus
Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Voir plus
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Voir plus
We are looking for a candidate that is an enthusiastic, team-oriented professional with strong technical capabilities and experience in physical and contaminant hydrogeology.In this role, you will ... Voir plus
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
