Computer support specialist Offres d'emploi - Abbotsford bc

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• JavaScript Object Notation (JSON)
• Robotic process automation
• Usability testing
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Computer and technology knowledge

• Agile
• Business intelligence
• Cloud
• Development and operations (DevOps)
• Information Technology Infrastructure Library (ITIL)
• Jira
• Shell script
• JavaOS
• Business diagram software
• Software development
• React.js
• SAP BI BusinessObjects

Area of work experience

• Information technology (IT) service delivery

Area of specialization

• Business process management
• User experience design

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive

Workplace information

• Hybrid

Other benefits

• Other benefits

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

Support for mature workers

• Offers mentorship, coaching and / or networking opportunities for mature workers