Computer science • pickering on
Computer/Electronic Technician (NOC 2242) Product Testing & Warranty Team Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?.We are looki... Voir plus
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Voir plus
BGIS Professional Services team.The Professional Services team is a multi-disciplinary group of engineers and technical staff that provide service across BGIS Accounts.These services include Asset ... Voir plus
Sustainability Project Manager.Our client is seeking a motivated and passionate individual to join t growing team.As an employee of one of Canada’s leading Mechanical/Electrical engineering and sus... Voir plus
We are looking for a dentist to join our office for Saturdays.Examining patients' teeth and gums to diagnose and treat various oral health issues.Utilizing X-rays and computer-generated imaging to ... Voir plus
AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups.We have been providing a wide range of services to the nuclear industry in Canada and around the world since for mo... Voir plus
We are seeking a highly analytical Technical Analyst for an enterprise-level contract opportunity based in Toronto.In this role, you will take on a key technical assessment, platform evaluation, an... Voir plus
Environment & Climate, Public Energy Initiatives Existing.Temporary (24 month) vacancies.Striving towards making Toronto one of the most sustainable cities in the world, the.Environment and Cli... Voir plus
Resolute Workforce Solutions (Staff augmentation subsidiary of Brevitas Consulting Inc.Our expertise is in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineerin... Voir plus
This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you a software engineer eager t... Voir plus
APIs, microservices, databases and cloud deployments.You will develop scalable, secure and high-performing enterprise applications using Java, Spring Boot, React, Node.This role suits a strong hand... Voir plus
This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you a software engineer eager t... Voir plus
This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you a software engineer eager t... Voir plus
Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Voir plus
Ready to turn up the intensity? Join one of the fastest-growing brands in fitness and step onto the floor with top-tier coaches, high performers, and game-changers who bring the energy every single... Voir plus
High School Math & Science Teacher/Tutor Wanted.Motivated by mathematics? Sharp with science? Excited by equations in both fields? Eager to help students succeed in math and science?.Gain valuable ... Voir plus
Contract role – month contract – with possibility of extension.Participate on competing engineering teams to define reliability and safety related landing gear system requirements.Perform reliabili... Voir plus
Adecco is currently hiring a full-time.This is an exciting opportunity to join a leading aerospace organization specializing in the design and development of advanced aircraft landing gear systems.... Voir plus
This Volunteer Placement is Located in: Lima, Peru Start Date: January 2027 Placement Length: 5 months Language Requirements: Spanish Level 4-Advanced Please submit a Spanish Resume and Stateme... Voir plus
Dentist - Pineridge Dental Centre.We are excited to announce that we are looking for a.Our office located at the 401 and Kingston Road, is a great location for those looking for a short commute off... Voir plus
Computer/Electronic Technician (NOC 2242) Product Testing & Warranty Team Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?
We are looking for an amazing Product Testing & Warranty Specialist to support our growing team and company long term.
Detailed Role Overview: The Electronic Technicians (NOC 2242) will work with the Product Testing and Warranty team to provide support to the Warehouse & Logistics team and Customer Service team to manage and carry out processes regarding returns and warranty management. This role will be responsible for monitoring, coordinating, and sustaining systematic process to streamline and maximize the overall quality and efficiency of product returns. The role is dynamic and will evolve over time according to the needs of the business.
Returns - Managing and responding to processing incoming product returns from clients - Testing returns to determine if there are any product issues - Taking appropriate actions to repair, replace or claim products - Ensuring 100% of the product returns are processed, repaired and sent to clients within 14 days - Maintaining a well-organized, accessible and clean workspace - Contacting manufacturers and suppliers to process product warranties - Developing strong understanding of products and continuing to keep knowledge updated - Working with partners to process returns, refunds and repairs when necessary - Meeting deadlines on a regular basis as many tasks are very time sensitive - Packaging and processing inbound/outbound shipments - Working with cross-functional teams to ensure the timely completion of commitments and activities while achieving high levels of quality performance - Maintaining/Creating product testing guides for new products to be tested & being as efficient in how testing is conducted - Finding ways to get the products repaired/claimed/ replaced/warrantied within shortest amount of time and documenting the fastest ways to get a product fixed/warrantied for future reference and implementing appropriate actions - Implementing processes to ensure 100% accuracy in tracking product through the RMA process, and keeping the process up to date by assessing its efficacy continuously Customer Services - Processing, categorizing and answering customer emails and telephone calls, and providing high quality service - Communicate status updates and schedules to customers and team whenever necessary - Answer customer related product inquiries to uphold - Responding to customer inquiries within 2-hours - Answering customer related product inquiries by being resourceful and documenting common issues/concerns for future questions.
Documenting - Inputting, and analyzing data to identify trends in repair and replacement requests to offer insight on products/ manufacturers to management - Upholding 100% accuracy in product tracking - Documenting key processes and simplifying current processes to become more efficient and effective - Monitor and track information on product warranties, vendor policies, common issues/ concerns and time frames for each product or supplier within spreadsheets We are a small but growing operation with lots of opportunity for growth and development.
Qualifications - Minimum 1 year experience in Product Testing OR Graduated from a diploma in Computer Hardware Systems or Electronics Preferred Prerequisites • Tech savvy – passionate about Technology • Experienced in troubleshooting electronics • Experience in Customer Service • Occasionally required to lift or move heavy items • Detail oriented and highly organized $20/hour Powered by JazzHR
