Computer operator Offres d'emploi - Richmond bc

Requisition ID :   42816

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities . Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

This position will play a major role in the support and enhancements of the City’s 311 Customer service applications (EM Pro / Verint) as well as a supporting role with Enterprise Service Management systems (ServiceNow), and will be responsible for the design, implementation and maintenance of business systems, plus its related solutions and utilities, integrations, and reports.

This role will be more front-end focused but will require knowledge of back-end development as well. Application development will employ a variety of languages and platforms, but will primarily leverage Javascript and React Native and JQuery frameworks. Experience with other languages, frameworks and environments such as SQL Server (SSRS), .NET, Oracle, SOAP, RESTful API are an asset.

Specific Duties and Responsibilities

• Create, test and maintain applications and tools, and have responsibility for all aspects of systems documentation and reporting, security, data integrity and implementation.
• They may also work with other systems with functional or operational ties to EM Pro and ServiceNow or its supported business lines, such as integrated applications or new solutions to be introduced to support team’s work scope. Our systems’ operational support role is expanding.
• The Programmer / Analyst will participate in reviews of the use and application of information technology standards and procedures and liaise with 311, business unit and IT analysts to maintain consistency and continuity of the City's technology and information base.
• The Programmer Analyst may prepare and deliver oral and written presentations.  Duties also include keeping abreast of current software and hardware developments and training of systems and user personnel.
• Other duties / responsibilities as assigned

Qualifications

Education and Experience :

Knowledge, Skills and Abilities :

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit / Department :   IT, Digital Strategy & 311 (1070)

Affiliation :   CUPE 15 Non Pks

Employment Type :   Temporary Full Time

Position Start Date :   February, 2025

Position End Date :   January, 2027

Salary Information : Pay Grade GR-027 : $47.62 to $56.27 per hour

Application Close : December 13, 2024

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve . Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders  and persons with disabilities are encouraged to apply.   Accommodations will be provided upon request during the selection process.   Learn more about our commitment to diversity and inclusion .

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.