Collection manager Offres d'emploi - Devon, AB

About BBE

BBE is a Canadian-owned logistics company trusted to deliver in complex, time-critical, and high-consequence environments. Our customers operate in remote regions, regulated industries, and situations where reliability matters more than volume. They rely on BBE because we think ahead, take ownership, and deliver with precision, often in conditions where there is no margin for error.

At BBE, people are empowered to make decisions, take accountability, and work collaboratively across teams and partners. If you are motivated by responsibility, problem-solving, and work that has real-world impact, you will feel at home here.

The Role

Job Title: Accounts Receivable TechnicianDepartment: AccountingLocation: Edmonton, ABReporting To: AR Supervisor

As an Accounts Receivable Technician, you will play an important role in supporting BBE’s operations and customer commitments. This position requires sound judgment, attention to detail, and the ability to adapt as conditions change.

You will work closely with internal teams, customers, and partners to ensure work is completed accurately, safely, and on time.

What You’ll Do

• Generate and distribute customer invoices.
• Verify invoice accuracy against contracts, purchase orders, and shipping documentation.
• Process credit notes, adjustments, and write-offs as approved.
• Maintain accurate account records.
• Receive and apply customer payments (EFT, cheque, credit card, wire transfer).
• Reconcile payments to outstanding invoices.
• Investigate and resolve payment discrepancies.
• Process deposits and prepare cash reports.
• Monitor aging reports and identify overdue accounts.
• Contact customers regarding outstanding balances by phone and email.
• Negotiate payment arrangements when appropriate.
• Escalate delinquent accounts according to company policy.
• Maintain detailed collection notes.
• Reconcile customer statements and ledgers.
• Investigate billing discrepancies and unapplied cash.
• Resolve customer inquiries related to invoices and payments.
• Work cross-functionally with teams (sales and operations) to resolve disputes.
• Prepare AR aging reports.
• Track collection performance and overdue balances.
• Assist with month-end and year-end activities.
• Provide information for bad debt and allowance reporting.
• Respond promptly to customer billing inquiries.
• Maintain positive relationships with internal and external customers.
• Coordinate with sales and operations teams to resolve issues.
• Ensure compliance with company policies and accounting procedures.
• Maintain confidentiality of financial information.
• Support internal and external audits by providing requested documentation.
• Other duties as assigned.

What You Bring

• Business Administration Certificate or Diploma, Accounting, or Business Management.
• Minimum 2 years of full-cycle Accounts Receivable experience.
• Excellent written and verbal communication skills.
• Experience with Microsoft Business Central.
• Experience with MS Dynamics NAV is an asset.
• Strong attention to detail and ability to multitask.
• Must be able to balance different tasks and be able to pull apart a problem and work through it to resolve it.
• Professional, customer service approach to vendor and staff relations.

Why Work at BBE

• Work that supports essential supply chains across Canada
• Exposure to unique operations, including remote and regulated environments
• A culture built on trust, accountability, and respect
• Opportunities to grow through meaningful responsibility
• A team that values partnership with customers and with each other

Our Values

• See the Field-I see the play and connect the dots, considering both external and internal operational impacts to create the best solution. I don’t just deliver; I anticipate.
• Own Your Shirt-I am accountable for the commitments I make to customers, stakeholders, and each other.
• Implement-I get what needs to be done, done correctly.
• Partner Thinking-I work to become an extension of our customers’ operations.
• Adaptability-I will change—even when it’s uncomfortable—so we can adapt positively.

Equity, Accessibility & Community

BBE welcomes applicants from diverse and equity-seeking backgrounds. BBE’s Edmonton location operates on Treaty Six Territory and is committed to respectful partnerships with local and Indigenous businesses.