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Cloud engineer Offres d'emploi - Cambridge, ON

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Cloud engineer • cambridge on

Dernière mise à jour : il y a 5 jours

Genesys Cloud Architect

MiratechCambridge, Ontario, Canada
Télétravail
Temps plein

We are looking for an experienced.In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objec...Voir plus

Remote Senior Python Engineer - AI Trainer

SuperAnnotateCambridge, Ontario, CA
Télétravail
Temps plein

As a Senior Python Engineer, you will work remotely on an hourly paid basis to review AI-generated Python solutions and technical explanations, as well as generate high-quality reference content th...Voir plus

Senior Ruby On Rails Engineer

MealSuiteCambridge, ON, CA
Temps plein
Quick Apply

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations.Our mission is to help care teams deliver better dining experiences with less effort.We’re a fast-g...Voir plus

Assembly Controls Engineer

Jatca Inc.Cambridge, Ontario, USA
Temps plein

Assembly Production Engineering Department is looking for a passionate and highly motivated Assembly control engineer.The primary responsibility of this role is to design, source, program & start u...Voir plus

Manufacturing Engineer - Intermediate

BWX Technologies, Inc.Cambridge, ON, CA
Temps plein

BWXT confirms that the position represents a current vacancy within our organization.At BWXT, we are committed to a fair, transparent, and inclusive hiring process.As part of our recruitment proces...Voir plus

Reinforcement Learning Engineer (Full-Time) - Humanoid Robot

AXIBO INCCAMBRIDGE, Ontario, Canada
Temps plein

AXIBO is a robotics company pioneering the.We build everything in-house and take pride in delivering.Our fast-paced environment demands high levels of.Reinforcement Learning Engineer.You'll work at...Voir plus

Mechanical Designer - Automated Equipment

Precision ResourceCambridge, ON, CA
Temps plein
Quick Apply

Mechanical Designer – Automated Equipment (Manufacturing / Lights‑Out Operations) Overview We are seeking a highly skilled Mechanical Designer to join our advanced manufacturing engineering team.Th...Voir plus

Electrical Superintendent

Barton Malow CanadaCambridge, Ontario, Canada
Temps plein

Various locations in Ontario .Proactive posting for future opportunities in our Ontario operations.Barton Malow Canada is an Industrial Contractor with clients across Canada and is part of the Bart...Voir plus

Senior Underwriter

Allianz Partners CanadaCambridge, ON, CA
Temps plein +1

The role creates, maintains, and refines underwriting controls; supports coordination of underwriting activities to meet operational volume requirements; and identifies and recommends process impro...Voir plus

Manager, Software Engineer

Lone Wolf Real Estate Technologies IncCambridge, ON, CA
Télétravail
Temps plein

We are engaged in the transition of our flagship product from desktop to web-based application and need a talented leader for a dedicated team of professionals.As the Manager, Software Engineering,...Voir plus

Systems Design Engineer, Nuclear

ATS AutomationCambridge, ON, CA
Temps plein

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.At ATS, a publicly trade...Voir plus

Mechanical Engineering Technologist

Mafna Air Technologies IncCambridge, Ontario, Canada
Temps plein +1
Quick Apply

Air Handling Solutions and HVAC Equipment to it's vast client base across the US, Canada and overseas.Over the past 20 years, Mafna has provided solutions to a number of industries and Government A...Voir plus

Team Lead, Quality

Rockwell AutomationCambridge, Ontario, Canada
Temps plein

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.With more than 28,000 employees who make the world better e...Voir plus

.Net /API Developer

ProcomBreslau, CA
Temps plein +1

On behalf of our Automotive client, Procom is searching for a.Net /API Developer for a 4 month contract role.This position is a hybrid position with 4 days onsite at our client’s Cambridge, Ontario...Voir plus

Genesys Cloud Architect

Genesys Cloud Architect

MiratechCambridge, Ontario, Canada
Il y a 5 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste
Job Description

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform.

Responsibilities:

  • Lead the end-to-end architecture and design of Genesys Cloud CX solutions
  • Translate business requirements into scalable, secure, and high-performing technical designs
  • Define and drive the technical roadmap for contact center and CX platforms
  • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems
  • Provide hands-on technical leadership across solution design, development, testing, and deployment phases
  • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed
  • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms
  • Ensure solutions meet security, compliance, and performance requirements
  • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation

Qualifications

  • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions
  • Proven experience in designing and delivering large-scale cloud contact center solutions
  • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities
  • Hands-on experience with API integrations (REST/SOAP) and microservices architecture
  • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
  • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance
  • Solid understanding of business processes and their alignment with customer experience technologies
  • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches