Client myst%C3%A8re Offres d'emploi - Beaconsfield, QC
Dernière mise à jour : il y a 10 heures
Employment Type : Regular Full-Time.Language : French is required, English is an asset.Additional Information : There are 12 positions available.
We are a leading Canadian financial services co-operati...Voir plusDernière mise à jour : il y a 8 jours
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Client Sales Advisor
Co-operatorsSt-Eustache, QC, CAIl y a 8 jours
Type de contrat
- Temps plein
Description de posteSelling auto and property insurance to clients by identifying insurance needs, proactively building a network that cultivates sales opportunities and responding to cross-channel leads in a timely fashion. Applying appropriate underwriting guidelines within current binding authority levels, providing quotes and upselling and cross-selling other product lines through referrals. Contributing to the overall sales growth plan by achieving individual sales, quality and productive goals. Providing exceptional client service through responding to client inquiries and concerns, resolving complaints and escalating matters appropriately. Maintaining client retention by supporting referrals and effectively communicating, listening and negotiating with clients who inquire about cancellation. This position supports primarily non-French speaking clients located inside and / or outside of Québec and requires proficiency in English on a regular basis. The essential non-French duties are not assignable to adjacent or other team members. You influence change and are committed to continuous improvement, in order to exceed client expectations. You leverage critical thinking skills to identify problems and proactively propose solutions. Your strong communication skills allow you to clearly convey messages. You’re an effective team player who shares knowledge to support your peers. You have one year of experience in an office environment. You have some post-secondary education. Having knowledge of underwriting practices and home and auto insurance products is an asset. Having the Personal lines Damage Insurance Licence delivered by l’Autorité des marchés financiers du Québec (AMF) is an asset. Proficiency in French is essential to the main duties in this role, including servicing and communicating primarily with majority francophone clients, groups, teams. The essential non-English duties are not assignable to adjacent or other team members. This role operates in a call center environment where a high level of audio and visual concentration is required for extended periods of time. Strict confidentiality with respect to employee’s employment records and other personal information. You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate. Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.
Company : CGIC
Department : Retail Sales
Employment Type : Regular Full-Time
Work Model : Hybrid
Language : French is required, English is an asset
Additional Information : There are 12 positions available.
The Opportunity :
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients' unique needs.
As the Personal Lines Insurance Agent in one of our locations in Quebec (Brossard, St-Jérôme, St-Eustache, Beauport, Mascouche, Laval, Gatineau, Vaudreuil-Dorion, L’Ancienne-Lorette, Kirkland et St-Jean-Sur-Richelieu), you will consistently attract new business, meet or exceed sales targets and provide excellent client care. You will play a fundamental role in supporting and developing agency / call centre operations through prospecting, client contacts and sales activities, with a focus on Auto and Property insurance.
Co-operators is opening a 12-student virtual training class in collaboration with Cégep Édouard Montpetit, starting May 12. At the end of this course, you'll be able to obtain your personal-lines damage insurance license, thanks to the PRÊT program.
The PRÊT program consists of :
- 450 hours of training in personal-lines damage insurance
- Work / study balance
- A minimum admission requirement of Secondary 5 only
How you will create impact :
How you will succeed :
To join our team :
What you need to know :
What’s in it for you?