Client coordinator Offres d'emploi - Calgary, AB

Are you a highly organized professional with a passion for logistics and customer service? We are currently seeking a dedicated Rental Coordinator to join a dynamic team in Rocky View County, just southeast of Calgary. As a global leader in talent solutions, Randstad Operational is proud to partner with top-tier employers in the manufacturing & logistics sector to find the best talent. In this Rental Coordinator role, you will be the heartbeat of the branch, managing the lifecycle of equipment rentals from the initial inquiry to the final return. This is a permanent position designed for someone who thrives in a fast-paced environment and enjoys building relationships with a diverse range of clients, from independent contractors to large-scale project managers.

The Rental Coordinator position is a critical role within the manufacturing & logistics landscape. You will be responsible for ensuring that all equipment is accounted for, scheduled correctly, and ready for our clients’ essential projects. This role requires a high degree of adaptability and a "no-ego" approach to teamwork. Working within a small, tight-knit branch, the Rental Coordinator must be a clear communicator who can handle the pressure of peak rental seasons while maintaining a sharp eye for detail. As a manufacturing & logistics professional, you will play a key part in the success of the local industrial and construction community by providing reliable equipment solutions.

If you possess the following skills, we would like to hear from you

• Exceptional communication skills, with the ability to interact effectively with labourers and project managers alike.
• Strong multitasking abilities to manage competing priorities in a high-pressure manufacturing & logistics environment.
• Proficiency in Microsoft Office Suite and experience with specialized rental management software.
• High level of attention to detail for processing complex contracts and tracking inventory.
• Proven problem-solving skills and the ability to think critically when logistics challenges arise.
• Ability to work independently, especially during the final hour of the shift, while remaining a dedicated team player.
• Rapid learning curve to quickly gain technical knowledge of a wide variety of industrial equipment.
• Resilience and the ability to maintain professionalism during stressful situations or peak periods.

Advantages
• Competitive annual salary ranging from $55,000 to $65,000, depending on experience.
• Comprehensive benefits package with 100% employer-paid premiums through SunLife.
• Robust RRSP matching program, starting at 2% and increasing up to 5%.
• Generous time-off policy, including three weeks of vacation and five paid sick/personal days.
• Unique "Birthday Off" benefit to celebrate your special day.
• Access to modern healthcare solutions via the Maple Healthcare app.
• Strong support systems including an Employee and Family Assistance Plan (EFAP).
• Short-term and long-term disability coverage for peace of mind.
• Opportunity to work with a global leader in manufacturing & logistics recruitment.
• All necessary PPE provided, including safety boots, glasses, and high-visibility clothing.

Responsibilities
• Coordinate all aspects of equipment rentals, including booking, scheduling, and logistics for the manufacturing & logistics division.
• Act as the primary point of contact for clients, providing expert advice on equipment availability and rental terms.
• Maintain accurate records of inventory levels and equipment status within the internal tracking system.
• Manage the dispatching of equipment to ensure timely delivery to various job sites across the Calgary region.
• Process rental contracts, invoices, and return documentation with a high level of accuracy.
• Collaborate closely with the service and yard teams to ensure equipment is maintained and ready for rent.
• Handle high volumes of calls and emails, providing professional and efficient service to all stakeholders.
• Resolve any client issues or discrepancies regarding rental agreements or equipment performance promptly.
• Support the branch manager with administrative tasks and reporting related to manufacturing & logistics performance.
• Ensure all safety protocols are followed and that documentation meets industry compliance standards.

Qualifications
• Minimum of 2–3 years of experience in a coordinator, dispatcher, or customer service role within the manufacturing & logistics or rental industry.
• Valid driver’s license and access to a reliable personal vehicle (location is not transit-accessible).
• Availability to work on-site in Rocky View County from 8:00 a.m. to 5:00 p.m., Monday through Friday.
• A high school diploma is required; post-secondary education in logistics or business administration is considered an asset.
• Demonstrated ability to work in a small team environment where adaptability is key to success.
• Physical ability to occasionally wear PPE and enter yard areas when necessary to assist with equipment checks.
• Legal authorization to work in Canada for any employer.

Summary
Our recruiters are experts in the manufacturing & logistics field and are dedicated to finding the perfect match for both our clients and our candidates. If you are looking for a career that offers stability, excellent benefits, and a supportive team environment, we encourage you to apply today through the Randstad website. Join a global leader in talent solutions and take the next step in your professional journey with confidence.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.