Claims processor Offres d'emploi - Brampton, ON

Senior Operations Manager – Global Maritime Logistics (Hybrid)
Job Title (for search engines): Senior Operations Manager – Global Supply Chain & Ocean Logistics
Location: Brampton, ON (Hybrid — 1 day WFH / 4 days In-Office)
Job Type: Full-Time, Permanent
Base Salary: $120,000 – $135,000 / year + Annual Performance Bonus
Benefits & Perks: 100% Employer-Paid Benefits + Half-Day Fridays All Summer + 3 Weeks Vacation

Quick Role Summary
Are you an executive supply chain leader with extensive experience in ocean freight forwarding, reefer cold-chain logistics, and steamship line (SSL) negotiations?

We are partnering directly with a global leader in international food trading based in Brampton, Ontario. Operating across 70+ countries, our client manages a high-volume commercial shipping desk moving 300+ container shipments (TEUs) weekly. We are headhunting a Senior Operations Manager to lead a team of 15 Logistics Coordinators and own global ocean corridors.

Advantages
-Compensation Package: $120,000 – $135,000 Base Salary + Annual Performance Bonus.
-Work-Life Balance: Hybrid schedule (1 day WFH) + Half-Day Fridays every summer.
-Vacation: 3 Weeks paid vacation starting Day 1 (firm).
-100% Employer-Paid Benefits: Premium health, dental, and vision coverage (zero payroll deductions) after 3 months.
-Retirement Match: 4% RRSP matching program after 1 year.
-Industry Stability: Recession-proof international food trading & supply chain infrastructure

Responsibilities
-High-Volume Floor Leadership: Manage, mentor, and drive daily operational execution for a fast-paced team of 15 Logistics Coordinators executing 300+ ocean container shipments per week.
-Foreign-to-Foreign (Crosstrade) Corridors: Oversee complex global ocean freight corridors, managing documentation, customs compliance, and port-to-port routing for shipments that do not transit through Canadian ports.
-Cold-Chain & Reefer Operations: Take full accountability for temperature-controlled logistics (ocean reefers) for perishable and frozen food commodities, safeguarding product integrity from origin to destination.
-Direct Carrier & SSL Negotiations: Lead high-level ocean contract and freight rate negotiations directly with major Steamship Lines (SSLs) such as Maersk, MSC, Hapag-Lloyd, and CMA CGM to secure space allocations, competitive rates, and detention/demurrage extensions.
-Intermodal & Drayage Optimization: Identify logistics bottlenecks, streamline drayage/warehousing networks, and modernize daily tracking workflows using advanced TMS and ERP systems.
-Financial & Claims Governance: Manage global RFQ/tender processes, oversee logistics budgets, and resolve high-value marine cargo insurance claims.

Qualifications
-Experience: 8–10+ years in international freight forwarding, maritime logistics, or global supply chain management.
-Leadership: 5+ years supervising or managing logistics teams in a high-volume environment (300+ TEUs/containers weekly).
-Cold-Chain Expertise: Hands-on experience with temperature-controlled (reefer) cargo, food safety standards, and perishable logistics.
-SSL & Carrier Management: Proven track record negotiating directly with ocean carriers, managing freight tenders, and mitigating demurrage/detention costs.
-Crosstrade & Trade Compliance: Expert knowledge of foreign-to-foreign shipping documentation (Bills of Lading, Phytosanitary Certificates, Certificates of Origin).
-Tech Stack: High proficiency in ERP/TMS systems (SAP TM, S/4HANA), WMS platforms, and advanced Excel.
-Education: Bachelor’s degree or Diploma in Supply Chain Management, Logistics, or Business Administration. Professional certifications (CSCP, CCLP, P.Log) are strong assets.

Summary
For a confidential discovery conversation, apply directly or reach out to the lead recruiter : Sarah Dinis
Phone: (437) 455-8545 Direct Email: sarah.dinis@randstad.ca LinkedIn: linkedin.com/in/sarah-dinis

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.