Centre d'appel Offres d'emploi - Dieppe, NB
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Centre d'appel • dieppe nb
Customer Diligence Centre Analyst (Bilingual)
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Overview
Closing Date (MM / DD / YYYY) : 02 / 11 / 2026
Worker Type : Permanent
Language(s) Required : Bilingual (English and French)
Term Duration (in months) :
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $81,005 - $109,595
Why FCC?
At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.
Here’s what you can expect when you join our team :
Competitive total rewards packages : market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work : We build strong relationships, share knowledge and support the people who feed the world
Growth : Learning and development opportunities to help you thrive
Hybrid work options
How you’ll make an impact
As a Customer Diligence Centre Analyst, you’ll complete customer due diligence checks, review name-screening alerts, and investigate suspicious transactions and activities for our current and potential customers. You\'ll also help to identify and assess potential risks to our Financial Crime Compliance program.
This position is key in collaborating and communicating with other business units, such as Operations, the Customer Service Centre, Credit Risk and Special Credit, to protect FCC from potential regulatory and reputational risk. It also requires strong analytical skills and attention to detail to evaluate complex transactions and financial statements.
If you thrive in a fast-paced setting, are a team player and are motivated by contributing to strong compliance outcomes, this may be the ideal role for you.
What you’ll do
Complete and support customer due diligence activities during onboarding, administrative activities and as part of periodic screening
Conduct open-source searches via CanLII, media, corporate registries, court databases and internal systems and document and report findings
Prepare risk-related recommendations to management
Support transaction-monitoring activities, including investigating suspicious transactions and analyzing unusual behaviour for potential money laundering, terrorist financing or fraud
Contribute to Customer Diligence Centre productivity and service
Support Specialists and Senior Specialists in enhanced due diligence (EDD) activities using advanced analytics
What you’ll bring to the team
Required qualifications :
A bachelor’s degree in business, commerce, administration or related fields
Minimum three years of experience in lending or financial crime investigations (or an equivalent combination of education and experience)
Proficiency in both official languages (English and French)
Preferred qualifications :
Certified Anti-Money Laundering Specialist and / or Certified Fraud Examiner designations
Not sure you meet every requirement? We encourage you to apply anyway.
You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups :
- Indigenous Peoples
- Members of visible minority groups
- Persons with disabilities
- Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at : TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
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