Are you passionate about customer service and want to make a real difference in people's lives? Are you looking for a rewarding career in a constantly evolving environment where your skills will be valued and your efforts recognized? This role is a unique opportunity to develop your talents while contributing to pivotal moments for our client in the insurance field.
What is in it for you :
Annual salary based on experience : $60.000 to $70.000.
Permanent, full-time position : 37.50 hours per week.
A stable schedule from Monday to Friday : 9 am to 5 pm or 10 am to 6 pm.
A hybrid work environment combining remote work and office presence (minimum two days per week at the Montréal office on Chabanel Street).
4 weeks of annual vacation from the start.
Opportunity to participate in a retirement savings plan and a pension plan.
Access to a stock ownership plan.
A variety of social benefits.
Personal wellness expense account and volunteer opportunities.
Employee recognition program to value your commitment and achievements.
Development opportunities : subsidies for tuition fees, bonuses for obtaining certifications, and leadership development programs.
An inclusive and diverse culture that promotes personal and professional growth.
Opportunities for professional development and advancement, with dedicated training support.
Responsibilities :
Guide clients through the auto collision claims process and investigate their claims while providing exceptional service.
Adhere to the company's best practices and regulatory requirements, ensuring optimal service and claims management outcomes.
Work autonomously in a digital and collaborative environment.
Participate in ongoing training to update your skills and knowledge related to best practices in the field.
Contribute to special projects and provide recommendations to improve processes and customer experience.
What you will need to succeed :
College or university degree.
Claims Adjuster with a license from the Autorité des marchés financiers (AMF) required.
Strong customer service experience.
Bilingual in English and French to assist clients in both languages.
Excellent oral and written communication skills.
Client-focused and committed to exceeding their expectations.
Ability to adapt and embody the company's values.
Experience in the insurance or claims field is an asset.
Why Recruit Action?
Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.