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Call center Offres d'emploi - Kapuskasing, ON

Dernière mise à jour : il y a 13 heures
  • Offre sponsorisée
IVR

IVR

AvanciersOntario, Canada
This role covers both Development and Support.Build / Develop / Support DTMF IVRs (Integrated Voice Response) and perform unit / component test aligned to business needs and in accordance with tech...Voir plusDernière mise à jour : il y a 8 jours
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Mainframe System Programmer (z / os, zSeries,infrastructure)

Mainframe System Programmer (z / os, zSeries,infrastructure)

CGIontario, Canada
Temps plein
Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform b...Voir plusDernière mise à jour : il y a 2 jours
Cisco Call Manager Voice Engineer

Cisco Call Manager Voice Engineer

MIR Digital SolutionsON, Canada
Temps plein
Quick Apply
About MIR Digital : At MIR Digital, we're more than a company-we're a collective of innovators, builders, and change-mak...Voir plusDernière mise à jour : il y a 3 jours
Early Childhood Assistant (On Call Relief / Supply Work)

Early Childhood Assistant (On Call Relief / Supply Work)

Yonge Street MissionOntario, CA
31,14 $CA –39,37 $CA par heure
Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Bilingual Customer Service Representative

Bilingual Customer Service Representative

Arrow Workforce SolutionsOntario, Canada
22,00 $CA par heure
Title : Bilingual Call Center Agent.Location : Remote (Candidate's Location preference is within GTA, ON).Hours : 8 : 30 AM - 5 PM (Monday - Friday, Weekends as needed). Respond to inbound customer calls...Voir plusDernière mise à jour : il y a 13 jours
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  • Nouvelle offre
Workday Financials Senior Principal Consultant, Accounting Center - Global AMS (Application Man[...]

Workday Financials Senior Principal Consultant, Accounting Center - Global AMS (Application Man[...]

Collaborative Solutions, LLCON, Canada
Temps plein
Workday Financials Senior Principal Consultant, Accounting Center - Global AMS (Application Managed Services).Apply locations : USA - United States - Remote, CAN - Ontario - Remote, CAN - British Co...Voir plusDernière mise à jour : il y a 13 heures
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Manager, Grid Operations & Emergency Management

Manager, Grid Operations & Emergency Management

PSG leadership Inc.Regional Municipality of Durham, ON, Canada
Temps plein
Our client, within the Utilities / Energy space, is committed and dedicated to delivering outstanding service to their residential clients. They are the fourth largest municipally owned distributors i...Voir plusDernière mise à jour : il y a 1 jour
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Associate Customer Support

Associate Customer Support

Tech MahindraOntario, Canada
Temps plein
Job role : Associate - Customer Support and Retention.On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolvin...Voir plusDernière mise à jour : il y a 3 jours
Personal Care Specialist (12 Month Contract)

Personal Care Specialist (12 Month Contract)

Innomar StrategiesRemote, ON
16,00 $CA par heure
Télétravail
Temps plein
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Voir plusDernière mise à jour : il y a plus de 30 jours
WFH Customer Service Representative / Collector

WFH Customer Service Representative / Collector

NCRI Inc.Ontario
16,00 $CA par heure
Télétravail
NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and...Voir plusDernière mise à jour : il y a plus de 30 jours
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LVN -Outpatient- Lvl II - Ontario Vineyard MOB - Family Medicine-Regular Clinic - On Call

LVN -Outpatient- Lvl II - Ontario Vineyard MOB - Family Medicine-Regular Clinic - On Call

HealthEcareers - ClientOntario, CA
Temps plein
Provides nursing care to patients under the direction of a Registered Nurse of physician / advanced practice provider.Utilizes observational skills to observe nursing intervention and assists medical...Voir plusDernière mise à jour : il y a 16 jours
Remote Customer Service Representative

Remote Customer Service Representative

International SOSON, CA
20,00 $CA par heure
Télétravail
Aspire Lifestyles- Remote Customer Service Representative.Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, a...Voir plusDernière mise à jour : il y a plus de 30 jours
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Bilingual Customer Experience Specialist

Bilingual Customer Experience Specialist

Sym-Tech Dealer ServicesOntario, Canada
Celebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovati...Voir plusDernière mise à jour : il y a plus de 30 jours
Consumer Relations Associate [Part Time, Bilingual]

Consumer Relations Associate [Part Time, Bilingual]

Dorel IndustriesOntario, Canada
42,50 $CA par heure
Consumer Relations Associate [Part Time, Bilingual].Arkansas, USA • Columbus, IN, USA • Dowagiac, MI 49047, USA • Montreal, QC, Canada • North Carolina, USA • Ontario, Canada • Savannah, GA, USA • ...Voir plusDernière mise à jour : il y a plus de 30 jours
Call In School Bus Driver

Call In School Bus Driver

York Region District School BoardOntario, Canada
serp_jobs.job_card.currency_salary_dayly
LOCATION : Route 240K – Rolphton, Deep River, Chalk River, to Pembroke daily Pembroke STATUS : Casual HOURS : 5- 7 hours per day, when called in START DATE : Immediately SALARY RANGE : $19.UNION AFFIL...Voir plusDernière mise à jour : il y a plus de 30 jours
Seasonal Warehouse Associate - Southern Cal Distribution Center

Seasonal Warehouse Associate - Southern Cal Distribution Center

Nordstrom IncOntario, CA
20,65 $CA par heure
Working at Nordstrom's SoCal Distribution center is exciting, fast-paced, and means being part of something we think is pretty awesome. Enjoy working in a climate-controlled environment with the hig...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Call Center Representative (French / English)

Bilingual Call Center Representative (French / English)

Canadian Tire CorporationEmplacement mobile Ontario [F009]
27,00 $CA –28,00 $CA par heure
Bilingual Call Center Representative - (French / English).Join an award winning team that dreams big and works together to provide Canadians from coast-to-coast the customer service they’ve come to c...Voir plusDernière mise à jour : il y a plus de 30 jours
Inside Sales Professional

Inside Sales Professional

Rentokil InitialOntario, Canada
100 000,00 $CA – 250 000,00 $CA par an
About Rentokil-Terminix : Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control.O...Voir plusDernière mise à jour : il y a plus de 30 jours
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B2B Cold Outreach Copywriter

B2B Cold Outreach Copywriter

UpgradeCanada, ON, ca
We are a growing agency that helps businesses from different industries scale.Our team members are results-driven individuals who like to move fast, get the job done, and have fun doing it.We are s...Voir plusDernière mise à jour : il y a 19 jours
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AWS Sr. Consultant

AWS Sr. Consultant

Tbwa Chiat / Day IncON, Canada
Temps plein
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craf...Voir plusDernière mise à jour : il y a 2 jours
IVR

IVR

AvanciersOntario, Canada
Il y a 8 jours
Description de poste

Role : IVR Developer

Location : Toronto(Hybrid)

Salary

  • This role covers both Development and Support.
  • Build / Develop / Support DTMF IVRs (Integrated Voice Response) and perform unit / component test aligned to business needs and in accordance with technology architecture standards
  • In conjunction with the Solution Architect, assist the Application Owner, Development Manager and Technical Delivery Lead by providing effort estimates for new projects and initiatives
  • Develop, implement, support and improve solutions / processes that maximize system availability, efficiency / effectiveness and minimize / prevent problems / issues
  • Identify and address any issue that affects the integrity of the application (e.g. cross-capability / release issues)
  • Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer coding
  • Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies, emerging trends / developments and grow knowledge of the business, applications, infrastructure, analytical tools and techniques
  • Performs complex to difficult technical tasks independently and resolves highly complex and multifaceted development related problems
  • Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind

Requirements

  • 4+ years of experience in DTMF IVR application development (Contact Center)
  • Relevant technologies include but are not limited to :
  • Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc.
  • Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server)
  • Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop)
  • Experience in Analysis of speech, speech repair and fine tuning of NLU and developing NLU IVR is a plus
  • Understanding of AWS, Google Cloud and Microsoft Azure.
  • High comfort level in leading the build / support (7 / 24 / 365) of highly complex and / or comprehensive applications / systems
  • Familiarity with tools like JIRA, Cyara and Confluence
  • Strength in identifying root causes and implementing targeted and controlled remediation plans
  • Strong verbal and written communication skills are essential
  • Self-motivated team player with high energy and ability to work independently as well as within a team
  • Hands-on experience with various SDLC including waterfall, agile and extreme methodologies
  • Experience working within a large-scale Financial Enterprise environment