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Dernière mise à jour : il y a plus de 30 jours
Gestionnaire de dossiers d'invalidité bilingue

Gestionnaire de dossiers d'invalidité bilingue

ManulifeCAN, British Columbia, Full Time Remote
50 250,00 $CA – 83 750,00 $CA par an
Télétravail
Temps plein
Manulife’s Canadian Disability and Group Life team is looking for bilingual Disability Case Managers.This opportunity is 100% remote. As a Disability Case Manager, you’d support our plan members acr...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative (Bilingual : French / English) Remote

Customer Service Representative (Bilingual : French / English) Remote

ConcentrixCAN, BC, Work, at, Home
18,00 $CA par heure
Télétravail
Temps plein
Le représentant du service à la clientèle à distance (bilingue : français / anglais) travaille à domicile et interface avec les clients via des appels entrants / sortants et / ou via Internet.Ce poste as...Voir plusDernière mise à jour : il y a plus de 30 jours
Coordonnateur(trice) des dossiers d’invalidité bilingue

Coordonnateur(trice) des dossiers d’invalidité bilingue

Company 1 - The Manufacturers Life Insurance CompanyCAN, British Columbia, Full Time Remote
39 525,00 $CA – 65 875,00 $CA par an
Télétravail
Temps plein
As a Bilingual Intake Case Manager, you will be required to support our plan members across Canada through illness, recovery and return to work by providing them with disability benefits and proact...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Professionnel en fiscalité à distance Intuit (français / bilingue)

Professionnel en fiscalité à distance Intuit (français / bilingue)

IntuitBritish Columbia
Ready for a new seasonal opportunity with the #1 tax software company in Canada?.If you have experience as a tax professional, are highly motivated and have excellent communication skills, then we ...Voir plusDernière mise à jour : il y a plus de 30 jours
Gestionnaire de dossiers d'invalidité bilingue

Gestionnaire de dossiers d'invalidité bilingue

ManulifeCAN, British Columbia, Full Time Remote
Il y a plus de 30 jours
Salaire
50 250,00 $CA – 83 750,00 $CA par an
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Description

Manulife’s Canadian Disability and Group Life team is looking for bilingual Disability Case Managers. This opportunity is 100% remote.

As a Disability Case Manager, you’d support our plan members across Canada managing their claim through illness, recovery and return to work. You’d provide disability benefits and proactive case management focused on return to work. The role involves applying critical thinking and judgment when determining whether to issue disability payments, strong analytical skills to interpret contractual wording and medical information, prioritizing work and actioning tasks daily with a considerable amount of telephonic communication.

Responsibilities :

Proactively manage a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.

Actioning daily administrative tasks which include responding to emails and telephone calls on a timely manner.

Assessing claims based on contractual, medical, and vocational barriers.

Developing strong relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e., disability specialists, rehabilitation specialist and medical consultants) to drive cases to successful return to work or job ready resolution.

Writing letters to communicate pertinent benefit related information based on analytical reasoning.

Demonstrating resiliency, empathy and compassion when listening and communicating with plan members including delivering difficult claims related decisions.

Our Disability Case Managers work on teams that manage Absence Management Consultative Services (AMCS), Short Term Disability (STD) or Long-Term Disability (LTD) claims.

What we are looking for   :

The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program or equivalent work experience.

The ability to make difficult decisions within tight time constraints.

Disability management and / or Group Benefit knowledge, an asset.

Background in a health-related field will be an asset.

At ease with both incoming and outgoing calls.

Strong organization and prioritization skills are required to manage different type of tasks.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture -We lead with our Values every day and bring them to life together.

Boundless opportunity -We create opportunities to learn and grow at every stage of your career.

Continuous innovation -We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion -We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship -We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-REMOTE

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

CAN, Quebec - Full Time Remote

Salary range is expected to be between

50,250.00 CAD - $83,750.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.