Bilingual customer service Offres d'emploi - North York, ON

Créer une alerte emploi pour cette recherche

Bilingual customer service • north york on

Dernière mise à jour : il y a 1 jour

Offre sponsorisée

Bilingual Customer Service Representative

Compunnel Inc.Toronto, ON, CA

Temps plein

Customer Service Representative – EDI & Order Management.Order Entry / EDI Processing – 40%.Manage Electronic Data Interchange (EDI) orders, including editing and promoting them through the system.Up...Voir plusDernière mise à jour : il y a 1 jour

Offre sponsorisée

Bilingual Customer Service Representative

People CorporationVaughan, York Region, CA

Temps plein +1

Bilingual Customer Service Representative page is loaded## Bilingual Customer Service Representativeremote type : In-Personlocations : ON - BPA L183 - Vaughantime type : Full timeposted on : Po...Voir plusDernière mise à jour : il y a 9 jours

Offre sponsorisée

Bilingual Customer Service Expert

GaldermaVaughan, York Region, CA

Temps plein

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that ...Voir plusDernière mise à jour : il y a 9 jours

Insurance Customer Service - Bilingual

Arise Virtual SolutionsToronto, Ontario

Temps plein

Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r...Voir plusDernière mise à jour : il y a plus de 30 jours

Offre sponsorisée

Bilingual Customer Service Expert

Galderma Pharma S.AVaughan, York Region, CA

Temps plein

Bilingual Customer Service Expert page is loaded## Bilingual Customer Service Expertlocations : Thornhilltime type : Full timeposted on : Posted Yesterdayjob requisition id : JR015645Galderma i...Voir plusDernière mise à jour : il y a 9 jours

Offre sponsorisée

Bilingual Customer Service Representative

ARAG Legal Solutions IncToronto, ON, CA

Temps plein

Please note the location of this position must be based in the Greater Toronto Area.Bilingual Customer Service Representative. The ARAG Group, a global leader in legal expense insurance operating in...Voir plusDernière mise à jour : il y a 2 jours

Offre sponsorisée

Bilingual Customer Service Representative

Pivotal Integrated HR SolutionsMarkham, ON, Canada

Temps plein +1

About Us We are a well-established, international manufacturer and distributor of high-quality interior building products. With our global sourcing power and state-of-art manufacturing facilities, w...Voir plusDernière mise à jour : il y a plus de 30 jours

Offre sponsorisée

Customer Service Executive- Bilingual

CMC MarketsToronto, ON, CA

Temps plein

Customer Service Executive- Bilingual page is loaded## Customer Service Executive- Bilinguallocations : Torontotime type : Full timeposted on : Posted Todayjob requisition id : CMC4821Since lau...Voir plusDernière mise à jour : il y a 2 jours

Offre sponsorisée

Bilingual Customer Service Representative

Securian CanadaToronto, ON, CA

Temps plein

Bilingual Customer Service Representative.Bilingual Customer Service Representative.Provides information and solutions to customers to retain business, enhance customer loyalty including offering i...Voir plusDernière mise à jour : il y a 2 jours

Bilingual Customer Service Representative

Adecco CanadaToronto, Ontario, Canada

Permanent

Quick Apply

Bilingual Customer Service Representative job opening in Toronto, ON.Adecco Professional is actively recruiting for a permanent Bilingual Customer Service Representative position in Toronto, Ontari...Voir plusDernière mise à jour : il y a 17 jours

Bilingual Customer Service Representative

CB CanadaToronto, Ontario, Canada

Temps plein

At Canadian Premier, everything we do is driven by our genuine desire to build connections with our customers – listening, reflecting, responding – and being there for them during the most trying t...Voir plusDernière mise à jour : il y a plus de 30 jours

Offre sponsorisée

Bilingual Customer Service Representative

BGISMarkham, York Region, CA

Temps plein

BGIS is a leading provider of customized facility management and real‑estate services.With a combined team of over 6,500 global employees, we relentlessly focus on enabling innovation through the s...Voir plusDernière mise à jour : il y a 1 jour

Bilingual French Customer Service Representative

Randstad CanadaNorth York, Ontario, CA

Temps plein +2

Quick Apply

Do you have a passion for customer service? Are you fluent in English and French? Are you looking to kick-start your career with a great company? Do you enjoy problem-solving? Then we have the job ...Voir plusDernière mise à jour : il y a 22 jours

Offre sponsorisée

Bilingual Customer Service Representative

ARAG Legal Solutions Inc. (Canada)Toronto, ON, CA

Temps plein

Bilingual Customer Service Representative.Please note the location of this position must be based in the Greater Toronto Area. The ARAG Group, a global leader in legal expense insurance operating in...Voir plusDernière mise à jour : il y a 2 jours

Offre sponsorisée

Bilingual Customer Service Professional

IFG International Financial Group LtdToronto, ON, CA

Temps plein

Pay Rate : $26 Location : Scarborough ON Job Type : Contract Our client, a top banking client in Canada is looking to hire a. Bilingual Customer Service Professional.This role is 2 weeks training onsit...Voir plusDernière mise à jour : il y a 9 jours

Offre sponsorisée

Bilingual Customer Service Representative

PerativToronto, ON, Canada

Temps plein

Salary : $40,000 to $45,000 annual.Since 2005,Access Cash General Partnership, operating as part of Perativ,has been a market leader in ATM services and technology. Operating ATMs for banks (such as ...Voir plusDernière mise à jour : il y a plus de 30 jours

Bilingual Customer Service Representative

ARAG Legal SolutionsToronto, Ontario, Canada

Temps plein

Please note the location of this position must be based in the Greater Toronto Area.Bilingual Customer Service Representative. The ARAG Group a global leader in legal expense insurance operating in2...Voir plusDernière mise à jour : il y a 14 jours

Offre sponsorisée

Bilingual Customer Service Coordinator

Loblaw Companies LimitedToronto, ON, CA

Permanent

Bilingual Customer Service Coordinator.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail...Voir plusDernière mise à jour : il y a 9 jours

Offre sponsorisée

Bilingual Customer Service Specialist

Home TrustToronto, ON, Canada

Temps plein

Come join Home Trust Company as an Bilingual Customer Service Specialist in our Customer Experience team!.This roles requires the successful candidates to be in office 3 days a week.Home Trust Comp...Voir plusDernière mise à jour : il y a plus de 30 jours

Bilingual Customer Service Representative

Compunnel Inc.Toronto, ON, CA

Il y a 1 jour

Type de contrat

Temps plein

Description de poste

Customer Service Representative – EDI & Order Management

Location : Toronto, ON

Job Type : Full Time

Base Pay Range : $50,000.00 / yr - $60,000.00 / yr

Key Responsibilities

What You'll Do :

Order Entry / EDI Processing – 40%

Manage Electronic Data Interchange (EDI) orders, including editing and promoting them through the system.
Update customer item cross-references, including UPCs, buyer UPCs, conversions, and customer‑specific codes.
Identify and correct EDI errors, such as Advanced Shipping Notice (ASN) discrepancies and invoice issues.
Accurately process, audit and manage customer orders in JDE (including availability, compliance and timeliness).
Allocate inventory to orders and monitor overdue shipments through Log Pro, ensuring timely resolution.
Schedule and allocate inventory for product launches, back‑to‑school (BTS), back‑to‑business (BTB), and promotional events.

Customer Service – 45%

Assist with auditing and resolving customer non‑compliance charges for assigned accounts.

Monitor and follow up on stock shortages, order shipments, customer‑specific requirements, and any issues affecting accurate and timely order fulfilment.

Act as the primary point of contact for customers, addressing inquiries and resolving discrepancies related to stock availability, shortages, shipment timing, and company policies regarding minimum order sizes and backorders.

Provide proactive updates to customers on order shortages and delays, helping to minimize the impact on On‑Time and Case Fill rates while mitigating potential fines.

Update and maintain the Customer Master Address Book, ensuring accurate setup and record‑keeping for BIC customers.

Maintain the Billing ID file, working closely with pricing applications to support new product launches.

Manage the Preference Master, including product allocation, delivery schedules, preparation days, and payment terms.

Set up and manage Base Pricing for all items and bulletins in the JDE Workflow Application.

Prepare and analyze the monthly customer scorecard and On‑Time InFull (OTIF) report to track performance and identify areas for improvement.

Ensure all data, orders, and processes align with company policies and industry compliance standards.

Assist with auditing and clearing customer non‑compliance charges for assigned accounts.

Transportation Inquiry & Refusals – 15%

Act as a liaison between Customers, Account Management, DC Department to ensure that returns and claims are processed in compliance with BIC standards.

Track open orders to ensure they are processed efficiently from receipt to delivery.

Provide the credit department with necessary supporting documents to ensure accurate credit issuance and inventory adjustments.

What You'll Bring To BIC :

High School Diploma and College coursework.

2 years’ experience in Customer Service and Order Management role or in a similar type of role.

Excellent problem‑solving, prioritization, & organization skills with the ability to manage multiple competing projects.

Ability to work independently with minimum supervision.

Excellent communication and interpersonal skills in English.

Ability to work collaboratively to solve problems and resolve issues.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Customer Service

Industries

Online and Mail Order Retail

#J-18808-Ljbffr